Andrea Flores
Brooklyn,NY
Summary
Full-time college student with 4 year experience in the food service industry. Committed to creating a safe and enjoyable environment and eager to learn new skills in a flexible part-time job, while continuing to expand on both communication and customer service skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Ugly Donut & Corndog
03.2023 - 11.2025
- Managed store opening and closing procedures
- Distribute monthly tips to team members
- Remind and help employees follow store policies
- Create a safe and positive workplace
- Keep inventory up to date
- Restock in all stations (food, counter, drinks)
- Assigning tasks and supervising it meets company standards
- Keeping all areas of the store clean and running smoothly
- Helped in training new hires with food preparation, serving, packing delivery orders
- Memorized drink recipes (bubble tea, smoothies, coffee, refreshers)
- Prepared corndog and doughnut dough, as well as monitored dough proofed
- Change oil and clean fryers at the end of shift
- Scheduled oil pickup and grease trap cleaning were done 2-3 times a month
Cashier
McDonald's
04.2022 - 09.2022
- Checked register had correct amount before shifts
- Maintained updated on store policies regarding payments, returns, and or exchanges
- Worked with POS
- Provided efficient and courteous customer service at all times
Pastry Assistant
One Girl Cookies
06.2021 - 11.2021
- Prepare fresh ingredients that would be used for the pastries
- Label lids and containers with their proper labels
- Close and seal cakes with heat gun/sealer
- Package cakes and label boxes with delivery information
- Assist the team in decorating and baking small and large cakes
Education
Associate Degree - Liberal Arts
Cuny Borough of Manhattan Community College
Manhattan, NYSkills
- Food Safety
- Customer Service
- Inventory Control
- Food Preparation
- Cash Handling
- Organizational Skills
Certification
NYS Food Handlers
Timeline
Shift Leader
Ugly Donut & Corndog
03.2023 - 11.2025
Cashier
McDonald's
04.2022 - 09.2022
Pastry Assistant
One Girl Cookies
06.2021 - 11.2021
Associate Degree - Liberal Arts
Cuny Borough of Manhattan Community College