Andrea Francisco
Social Worker
Morganton,NC
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
5
5
years of professional experience
Work History
Social Work Intern
Burke County Social Services
01.2023 - Current
- Evaluates for allegations of abuse, neglect, or exploitation of disabled adults
- Made referrals to medical, home care, mental health services
- Maintained regular contact and developing a trusting relationship with clients to monitor physical, emotional, and mental capacity for independent living
- Made regular home visits on adult services cases; follow up and update service plans
- Made referrals and collaborates with other professionals and/or organizations as needed.
Wireless Sales Representative
Market Source, Morganton Walmart Supercenter
09.2018 - Current
- Established and maintained the effective team relationships with all employees and colleagues
- Handles customer inquiries, complaints and provided product information
- Achieved customer approval rating with a compassionate and empathic approach.
Volunteer
The Children’s Advocacy Center, Catawba County
09.2022 - 12.2022
- Advocated for children by working to empower individuals through training and education and reduce victim trauma.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Social Work -
Appalachian State University
05.2023
Associates -
Western Piedmont Community College
2020
Skills
- Bilingual -Spanish
- Documentation proficiency
- Creative Problem solving
- Time management skills
- Client Relations Strength
- Team Collaboration
Accomplishments
- Awarded Phi Theta Kappa Honors Society
- Scholarship Recipient - SECU Public Service Internship Scholarship Award Spring 2023
Additional Information
- Awards , Phi Theta Kappa Honors Society Fall 2022 – present
Timeline
Social Work Intern
Burke County Social Services
01.2023 - Current
Volunteer
The Children’s Advocacy Center, Catawba County
09.2022 - 12.2022
Wireless Sales Representative
Market Source, Morganton Walmart Supercenter
09.2018 - Current
Bachelor of Social Work -
Appalachian State University
Associates -
Western Piedmont Community College
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