Andrea Gadde

In addition to the skills implemented during my time at Target, CVS, and Sam's Club, I have done the following at Fairview:

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Resolved non-routine issues like third-party billing, computer system, and customer service issues.
• Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.

In addition to the skills implemented during my time at Target and CVS, I have done the following at Fairview and Sam's Club:

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Increased customer satisfaction by delivering friendly, personalized service during transactions.

I was recruited by my previous Pharmacist Manager at Target/CVS.

My position within this pharmacy is very casual as I work only Saturdays. I float between three locations.

In addition to the skills implemented during my time at Target, I have done the following at Fairview, Sam's Club, and CVS:

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Communicated directly with doctors offices via telephone, fax and email.

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Increased customer satisfaction by delivering friendly, personalized service during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.