ANDREA GALOTTI
ORLANDO
Summary
Clinical professional with over 5 years of healthcare experience and 1 year in clinical training. Skilled in developing customized learning solutions, facilitating group and one-on-one training, and adapting to new technologies to enhance user adoption. Proven success in providing exceptional patient care, explaining medical procedures, coordinating staff, and monitoring HEDIS quality measures. Committed to fostering effective communication and creating a positive learning environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
National Clinical Learning and Deployment Manager
Sanitas Medical Center
10.2023 - Current
- Led the successful implementation of Persivia in Tennessee, training over 200 personnel within 3 months, including providers, clinical care assistants, charge nurses, care coaches, care coordinators, and various staff
- Conducted onboarding and training sessions covering clinical workflows and processes in both Persivia and eClinicalWorks across all centers in Florida and Tennessee
- Participated in the deployment of 9 offices across Northeast and Southwest Florida within 3 months, ensuring operational readiness and seamless integration of clinical workflows
- Developed training materials for end-users following major system updates, facilitating smooth adoption of new features and minimizing user frustration during transition periods.
- Extensively traveled across the U.S to lead in-person training sessions, ensuring consistent implementation of clinical processes and high system usability across various locations
- Played a key role in continuous improvement initiatives, enhancing system usability and providing targeted refresher training based on user feedback
Quality Tracker
Sanitas Medical Center
08.2022 - 09.2023
- Monitored HEDIS quality measures and identification of HEDIS gaps for over 1,500 patients
- Delivered HEDIS-related training to new staff members at all Sanitas Medical Centers in Central Florida
- Assisted patients in scheduling for screenings, and clarified clinical procedures, coverage and payment responsibilities
- Collaborated with team members to develop more efficient tracking methods, resulting in increased productivity.
Lead Medical Assistant
Sanitas Medical Center
09.2021 - 08.2022
- Performed patient interviews, vital signs measurements, and assisted physicians in various procedures (pap smears, wound care, sutures, etc.)
- Performed EKG, DRE, ear lavage, vaccine and medication administration
- Managed vaccine inventory and quality control, ensuring compliance.
- Organized weekly staff schedules and monitored workflow in fast-paced environment while ensuring quality service and patient care
- Participated in the interview process for selecting Medical Assistants, ensuring alignment with the company standards and culture
- Trained newly hired medical assistants to support seamless onboarding
Medical Assistant
Sanitas Medical Center
05.2021 - 09.2021
- Handled patient intake, vital signs, and pre-visit record requests
- Assisted physicians during procedures, as needed
- Assisted with appointment scheduling and follow-ups, adhering to HIPAA regulations
Medical Assistant
Commonsense Childbirth - Easy Access Clinic
09.2020 - 05.2021
- Conducted patient intake, vital signs measurement, and vaccine administration
- Assisted providers with various procedures and performed venipunctures
- Kept log of office and clinical supplies
- Assisted with scheduling appointments and follow-ups
Education
M.D. - Medicine
Universidad Nacional Experimental Francisco De Miranda
Venezuela05-2019
Skills
- Clinical Training and Development
- Healthcare Staff Onboarding and Mentorship
- HEDIS Quality Measures and Gap Identification
- Workflow Optimization and Process Implementation
- Presentation and Public Speaking Skills
- Patient Care and Medical Procedure Expertise
- eClinicalWorks and Persivia Proficiency
- Leadership in Multi-Disciplinary Teams
- Recruitment and Talent Evaluation
- Strong Interpersonal and Communication Skills
Certification
- Registered Medical Assistant Healthcare Professionals Registry of the United States 2022
- Basic Life Support Certification (BLS) ProTrainings 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Professional Working
Timeline
National Clinical Learning and Deployment Manager
Sanitas Medical Center
10.2023 - Current
Quality Tracker
Sanitas Medical Center
08.2022 - 09.2023
Lead Medical Assistant
Sanitas Medical Center
09.2021 - 08.2022
Medical Assistant
Sanitas Medical Center
05.2021 - 09.2021
Medical Assistant
Commonsense Childbirth - Easy Access Clinic
09.2020 - 05.2021
M.D. - Medicine
Universidad Nacional Experimental Francisco De Miranda