Andrea Garcia
Ramona
Summary
A dedicated individual with a proven track record in teamwork and customer engagement. An individual who knows how to work efficiently in a fast-paced environment, while also creating great results. I have demonstrated strong organizational skills in both my academic career and in customer service by prioritizing the most urgent tasks. By developing my editorial skills, I have learned the importance of attention to detail and the impact it makes.
Overview
6
6
years of professional experience
Work History
Crew Member/Crew Trainer
McDonald's Restaurant
Ramona, CA
12.2019 - Current
- Trained new employees when operating the drive-thru, interacting with customers, taking orders, packing orders, and making drinks.
- Provided exceptional customer service during high-pressure environments that resulted in an enjoyable experience.
- Suggested meal options to customers who were unsure of what they wanted, demonstrating a good use of knowledge of the products that we provided.
- Maintained cleanliness and organization of the dining area and work stations that were up to the company's standard.
- Assisted and collaborated with other team members during peak hours to achieve the goals set by the restaurant.
Sales Associate
Big 5 Sporting Goods
Ramona, CA
10.2021 - 08.2023
- Welcomed customers and assisted them in what they may be looking for.
- Completed organizational tasks around the store to make the store more presentable for the customers.
- I located certain items in the store that customers initially came in looking for.
- I assisted the customers with shoes, whether they needed a certain size or needed to make sure which shoe would be better suited for their needs. I would also train new sales associates by showing them around and how to complete the tasks properly.
Education
Bachelor of Arts - Literature And Creative Writing
California State University, San Marcos
San Marcos, CA05-2026
Skills
- Customer service
- Technical writing
- Multitasking and organizational skills
- Written and verbal communication skills
- Teamwork and collaboration
- Time management
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Sales Associate
Big 5 Sporting Goods
10.2021 - 08.2023
Crew Member/Crew Trainer
McDonald's Restaurant
12.2019 - Current
Bachelor of Arts - Literature And Creative Writing
California State University, San Marcos