Summary
Overview
Work History
Education
Skills
Honors
Languages
Certification
Websites
References
Timeline
Generic

ANDREA GAYDOU

Austin,TX

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

21
21
years of professional experience
1
1
Certification

Work History

AI/ML Data Ops Analyst

Apple, INC
Austin, TX
09.2020 - Current
  • Delivered quality assurance feedback to engineers, enhancing products for Apple users across projects.
  • Identified opportunities for process improvements to optimize organizational efficiency.
  • Fostered collaboration by maintaining positive relationships with staff and management.
  • Participated in advanced grading projects and UAT testing, reporting tool issues through roundtables.
  • Consistently Top 10 performer in KPIs including quality, throughput, and time management

CAM (Corporate Asset Management) Rotational Analyst

Apple, INC
Austin, Texas
03.2025 - 08.2025
  • Conducted research in CAM database, generating insights for dashboards and visualizations.
  • Collaborated with cross-functional teams to enhance analytics project outcomes.
  • Revised IS&T CAM and DART web pages for updated content.
  • Utilized document management system to maintain organized and accessible company files.
  • Set specific goals for projects to facilitate progress measurement and evaluation.
  • Authored comprehensive Business Document Requests for proposals.
  • Developed process workflows and flowcharts to optimize operations.
  • Led user acceptance testing for Oomnitza release, validating key functionalities within deadline.

QA Rotational Workflow Analyst

Apple, INC
Austin, Texas
04.2024 - 07.2024
  • Delegated QA tasks to analysts using TAG tool and Wrike for efficient resource management.
  • Collaborated with cross-functional teams to enhance operational procedures and workflows.
  • Developed documentation for workflow processes and established best practices.
  • Monitored project timelines and resource allocation to ensure optimal workflow management.
  • Evaluated existing workflows to identify inefficiencies and address performance issues.
  • Designed and implemented automated workflows while maintaining system integrity.
  • Assisted in troubleshooting complex workflow system problems to minimize downtime.
  • Gathered stakeholder requirements to accurately define business needs.

Independent Contractor

Various
Austin, TX
10.2019 - 09.2020
  • Delivered high-quality translations between Spanish and English for multiple companies.
  • Resolved client inquiries and issues promptly to maintain strong relationships.
  • Managed project timelines and deliverables to meet client expectations.
  • Collaborated with clients to clarify project requirements and objectives.

Project Coordinator

Scott Felder Homes, LLC
Austin, TX
01.2005 - 09.2019
  • Advised departmental leaders on issue identification and implementation of tailored solutions.
  • Managed documentation and contracts for home building and subcontractor agreements.
  • Coordinated project schedules and client communications for residential construction projects.
  • Monitored project timelines, adjusting plans to meet evolving client needs.
  • Tracked expenses related to materials and labor costs to assist in budget management.
  • Ensured compliance with regulations during project execution across multiple regions.
  • Drove communication within cross-functional teams to achieve aggressive goals.
  • Conducted daily data analysis and gross profit evaluations to support strategic decisions.

Education

High School Diploma -

David Crocket High School
Austin, TX
05-1996

Skills

  • User acceptance testing
  • Data analysis and reporting
  • Process optimization
  • Cross-functional collaboration
  • Stakeholder engagement
  • Effective communication
  • Problem solving
  • Project coordination and management
  • System analysis
  • Research methodologies
  • Prioritization and time management
  • Documentation

Honors

  • AMR Austin Ascent Winner Q3, 2023
  • AMR Austin Ascent Winner Year, 2023
  • Scott Felder Homes, LLC Employee Year 2011

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Coursera Google Project Management - received August 2025
  • Coursera Google IT Specialist - received July 2020

References

References available upon request.

Timeline

CAM (Corporate Asset Management) Rotational Analyst

Apple, INC
03.2025 - 08.2025

QA Rotational Workflow Analyst

Apple, INC
04.2024 - 07.2024

AI/ML Data Ops Analyst

Apple, INC
09.2020 - Current

Independent Contractor

Various
10.2019 - 09.2020

Project Coordinator

Scott Felder Homes, LLC
01.2005 - 09.2019

High School Diploma -

David Crocket High School

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