Andrea George
Akron
Summary
Professional with solid experience in support roles, equipped to enhance operational efficiency and customer satisfaction. Skilled in troubleshooting, problem-solving, and providing exceptional service. Strong team player with focus on collaboration, adaptability, and achieving high-quality results. Known for reliability and effective communication in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Automation Support Associate/ Personal Shopper
Walmart
04.2024 - Current
- Responsible for monitoring and troubleshooting automated systems within a Walmart warehouse or distribution center and stores
- Identifying and resolving malfunctions, ensuring smooth operation of automated equipment, and coordinating with maintenance teams to address complex issues
- Shops for customers' online orders, ensuring accuracy and quality
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
Custodian
Klaben Auto Group
06.2023 - 03.2024
- Improved facility cleanliness by performing thorough and efficient nightly cleaning tasks
- Replaced and refilled paper towel and toilet paper dispensers for users convenience
- Reported vandalism or other damage to property to supervisor
- Checked in and stocked inventory throughout facility
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
- Maintained optimal supply levels to meet daily and special cleaning needs
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Sample registration technician
SD Myers
10.2022 - 12.2022
- I Organize samples according to tests requested and I create and process sales order through data systems
- I Work with sales to prepare paperwork according to sales agreement
- I also solve problems associated with customer and field technician samples
- Throughout my shift I deliver samples to appropriate areas based on priorities and Investigate and provide feedback to lab management on sampling, packaging, shipping and sales order errors and discrepancies
Fulfillment Associate
Amazon Fulfillment
09.2021 - 06.2022
- Separated damaged items from functional ones before placing on shelves
- Sorted over products onto shelves according to type, weight, and size
- Arranged merchandise according to company standards to maintain tidy and organized stockroom
- Inspected items for any damages and reported discrepancies to supervisor
- Maintained clean and organized workspaces to uphold safety standards
End of Line production associate
Owens Corning
02.2021 - 08.2021
- I fix all the jam-ups on my line and I could accurately perform board inspections every hour within my shift
- I had to operate the unit wrapper and perform all my tasks
- I was able to operate the board grinders and prepare and feed scrap products into it
- I properly set up and operate the cutting machine and had to operate the printer equipment and bar code machine throughout my shift
Shipping and Receiving/Stocker
Lowes Company
07.2020 - 02.2021
- I provide and deliver the right products to the customers by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking departments
- I also handle hazardous materials and replace damaged shelving if needed
- I keep the backroom organized, and ensures equipment is charged
- Additionally, I organize merchandise and top stock to set up stores for sales to be successful
Resident Assistant
Danbury Senior Living
07.2019 - 11.2019
- I interact with residents while engaging in the activities in their daily lives
- I also assist residents with daily personal care routines such as showers, bathing, personal hygiene, etc
- Throughout the day I help the residents prepare for and escort them to meals, activities, social programs and appointments
Resident Assistant
mulberry gardens memory care
03.2018 - 02.2019
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Responded to patient requests for supplies and personal comfort items such as extra blankets
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals
- Escorted residents to community activities and games and encouraged participation
- Delivered and served meals and provided other dining needs
Customer Service Associate
toys r us
02.2017 - 03.2018
- Resolved service delivery issues revealed by statistical reports
- Met customer call guidelines and handle time and productivity
- Developed and updated databases to handle customer data
- Assisted customers with returns, refunds and resolving transaction issues
- Helped customers complete purchases, locate items, and join reward programs
Education
Diploma - Sterile Processing
Herzing University
Akron, OH03.2025
Certificate - Computer Programming/ Web Development
Coding Dojo
06.2021
High school diploma -
Super Learning Center
Lakemore, OH06.2017
Skills
- HIPAA
- Flexibility
- Computer skills
- Customer Service
- Leadership
- Web Development
- Communication Skills
- Organizational skills
- Office experience
- Documentation skills
- Data entry
Certification
- Google Certificate for Technical Fundamental Support, 01/01/22, 05/31/22
- CPR Certification
- First Aid Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Automation Support Associate/ Personal Shopper
Walmart
04.2024 - Current
Custodian
Klaben Auto Group
06.2023 - 03.2024
Sample registration technician
SD Myers
10.2022 - 12.2022
Fulfillment Associate
Amazon Fulfillment
09.2021 - 06.2022
End of Line production associate
Owens Corning
02.2021 - 08.2021
Shipping and Receiving/Stocker
Lowes Company
07.2020 - 02.2021
Resident Assistant
Danbury Senior Living
07.2019 - 11.2019
Resident Assistant
mulberry gardens memory care
03.2018 - 02.2019
Customer Service Associate
toys r us
02.2017 - 03.2018
Certificate - Computer Programming/ Web Development
Coding Dojo
High school diploma -
Super Learning Center
Diploma - Sterile Processing
Herzing University
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