Andrea Gomez
Levelland,TX
Summary
Proficient and Capable at adapting to new environments. Lauded for visual presentation in work tasks and exceptional care in customer service. Skilled in Managing high-volume orders during peak hours while Ensuring total compliance with legal age requirements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier, Bartender,Cook
SSP
5401 N Martin L King Blvd , Lubbock, Tx 79403
08.2024 - 04.2025
- Processed customer transactions efficiently, enhancing service speed and contributing to a noticeable rise in customer satisfaction.
- Monitored inventory levels and provided insights for restocking, ensuring product availability and minimizing waste.
- Coordinated closely with kitchen staff to optimize order fulfillment, improving service delivery times and enhancing overall customer experience.
Provide alcoholic beverages with attention to safety and customer satisfaction. - Identify and manage intoxicated behavior to ensure a safe environment.
- Enhance customer experience through attentive service and product knowledge.
- Maintain compliance with alcohol service regulations to uphold company standards.
Assistant Manager in Training
Taher
Smyer, Texas
10.2023 - 04.2024
- Supported daily managerial operations, trained new staff in compliance with company standards, maintained inventory, enforced cost-control protocols, and ensured adherence to health and safety guidelines, contributing to improved customer satisfaction.
Telemarketer
E.V of Lubbock
Lubbock, Texas
09.2023 - 10.2023
- As a Telemarketer at E.V. of Lubbock, I adeptly handled outbound sales calls and effectively communicated the value of products and services to prospective customers.
- I was responsible for maintaining a high level of product knowledge to ensure accurate information dissemination.
- I consistently met and exceeded sales targets through persuasive communication and by addressing customer needs and concerns with tailored solutions.
- I also diligently documented customer interactions, feedback, and transactions, contributing to the company's market research and strategic planning.
- My role required strict adherence to call scripts while also allowing for the flexibility to adapt sales techniques to various customer personalities and scenarios.
- I ensured compliance with all telemarketing regulations and maintained a high standard of professionalism throughout my tenure.
Cook
Taher
Smyer, Texas
07.2022 - 12.2022
- As a Cook at Taher K-12, I efficiently managed daily kitchen operations to provide nutritious meals to students and staff.
- My responsibilities included preparing a variety of dishes in adherence to established health and safety standards, maintaining a clean and organized kitchen environment, and ensuring timely food service for school breakfasts, lunches, and special events.
- I collaborated closely with the culinary team to plan and execute menu items that met dietary restrictions and preferences, while also managing inventory and minimizing food waste.
- My role required effective communication with school administrators and staff to align food services with educational events and activities, contributing to a positive and health-conscious school culture.
House keeping
holiday inn
Levelland, Texas
04.2022 - 07.2022
- As a dedicated Housekeeper at Holiday Inn, I maintained the highest standards of cleanliness and service in guest rooms and hotel areas, ensuring a welcoming and comfortable environment for guests.
- I diligently performed daily cleaning, bed making, and replenishment of linens and amenities, adhering to the hotel's strict hygiene and quality protocols.
- My responsibilities included deep cleaning tasks, inventory management, and timely response to guest requests, all while upholding the brand's reputation for excellence in hospitality.
- My keen attention to detail and ability to work efficiently both independently and as part of the housekeeping team contributed to the overall success of the hotel's operations and guest satisfaction.
Cashier
Lowe's food
Abernathy, Texas
08.2017 - 04.2018
- As a Cashier at Lowe's Food, efficiently processed customer transactions, ensuring accurate handling of cash, checks, and credit card payments.
- Maintained a friendly and professional demeanor, providing exceptional customer service by addressing inquiries, resolving issues, and offering guidance on product selections.
- Demonstrated meticulous attention to detail in managing cash drawer, consistently balancing it with minimal discrepancies.
- Assisted in maintaining a clean and orderly checkout area, contributing to a pleasant shopping environment.
- Collaborated with team members to support inventory management and store organization, reinforcing the company's commitment to operational excellence.
- Uphold company policies and procedures, ensuring compliance with health and safety regulations.
CNA
Levelland nursing and rehabilitation
Levelland, Texas
07.2022
- As a Certified Nursing Assistant (CNA) at Levelland Nursing and Rehabilitation, I provided compassionate care to residents, ensuring their comfort and well-being.
- My responsibilities included assisting patients with daily living activities, such as bathing, dressing, and grooming, while maintaining their dignity and respecting their preferences.
- I adeptly monitored vital signs, reported changes in patient conditions to medical staff, and documented care provided in patient records with accuracy and attention to detail.
- I supported the healthcare team by participating in therapeutic activities and exercises designed to enhance patient mobility and mental engagement.
- My commitment to fostering a safe and supportive environment contributed to the overall positive atmosphere of the facility, enhancing the quality of life for those in my care.
Education
High School Diploma -
Abernathy, Texas05.2018
Skills
- Customer Engagement
- Inventory Control
- Team Collaboration
- Health Compliance
- Time Management
- Cash Handling
- Attention to Detail
- Organisational Skills
- Food Safety
- Multitasking Ability
- Creative Problem Solving
- Sales Techniques
Certification
Texas Food Handler Training Program, Learn2serve, 02/20/24
Timeline
Cashier, Bartender,Cook
SSP
08.2024 - 04.2025
Assistant Manager in Training
Taher
10.2023 - 04.2024
Telemarketer
E.V of Lubbock
09.2023 - 10.2023
Cook
Taher
07.2022 - 12.2022
CNA
Levelland nursing and rehabilitation
07.2022
House keeping
holiday inn
04.2022 - 07.2022
Cashier
Lowe's food
08.2017 - 04.2018