ANDREA GOMEZ
Las Vegas,NV
Summary
Motivated Warehouse Worker experienced in inventory management, equipment operation, and quality control processes. Achieved high productivity levels and precision in task completion through strong organizational, time management, and teamwork skills. Focused on delivering value in fast-paced environments while enhancing communication and problem-solving capabilities.
Overview
3
3
years of professional experience
Work History
LEASING AGENT
Advanced management Group
Las Vegas, Nv
02.2025 - Current
- Showed available units to prospects, highlighted lease terms, and secured 12 signed leases monthly.
- Processed rental applications using screening reports, expediting approval workflow.
- Prepared lease documents, obtained signatures, and filed records to maintain compliant tenant files.
- Handled move-in inspections, documented damages with photos, and resolved deposit disputes quickly.
- Managed rent collections at the office, recorded payments in the property ledger, and followed up on arrears.
- Answered tenant maintenance requests, coordinated vendors for prompt issue resolution, and tracked completion until closure.
- Responded to tenant inquiries by phone and email, resolving issues and scheduling service appointments.
- Answered incoming calls and emails, scheduled tours, and updated appointment calendar to avoid overlaps.
WAREHOUSE WORKER - SEASONAL
Burlington Coat Factory Warehouse
Las Vegas, NV
09.2024 - 02.2025
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Loaded, unloaded, and moved materials to optimize storage and production workflows.
- Enhanced inventory accuracy through meticulous documentation and regular audits.
- Enforced strict housekeeping guidelines to maintain clean and organized storage areas, dock bays, and equipment zones.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
CALL CENTER REPRESENTATIVE - PART TIME
Wound Care Experts
Las Vegas, NV
08.2024 - 01.2025
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Coordinated and confirmed appointments, ensuring efficient scheduling and minimal conflicts.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for timely resolution.
- Coordinated and organized patient appointments to ensure efficient clinic operations. accurately using reservation software, reducing conflicts or double bookings.
- Enhanced department efficiency by scheduling appointments, managing patient records, and ensuring seamless workflow among staff members.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Utilized registration systems to schedule patients for routine and complex procedures, enhancing appointment accuracy.
- Sorted and delivered incoming mail and messages to appropriate personnel promptly.
ASSISTANT MANAGER
Dollar Tree
Oceanside, CA
01.2024 - 07.2024
- Greeted customers entering store, addressing needs to foster positive shopping experience.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Assisted customers with returns and refunds, effectively resolving transaction issues to maintain customer satisfaction.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Maintained clean, safe, organized store environment, contributing to improved customer experience.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
HIGH SCHOOL -
Rancho Buena Vista High School
Vista, CASkills
- Customer Service, Bilingual communication, Customer support, Empathetic approach, Cash Register Operation, Customer Relations, Refund management, Appointment coordination, Patient onboarding, HIPAA regulations, Schedule management, Record keeping, Call management, Professional communication, Multi-line systems, Property Marketing, Collaborative teamwork
- Time management
- Property Marketing
- Collaborative teamwork
- Teamwork
- Bilingual communication
- Professional communication
- Empathetic approach
- Time management
- Teamwork
LANGUAGES
Spanish (Native)
Timeline
LEASING AGENT
Advanced management Group
02.2025 - Current
WAREHOUSE WORKER - SEASONAL
Burlington Coat Factory Warehouse
09.2024 - 02.2025
CALL CENTER REPRESENTATIVE - PART TIME
Wound Care Experts
08.2024 - 01.2025
ASSISTANT MANAGER
Dollar Tree
01.2024 - 07.2024
HIGH SCHOOL -
Rancho Buena Vista High School