Andrea Graham
Pine Bush
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
DSP/Comm Hab
Yedei Agency
Chestnut Ridge
11.2024 - Current
- Supported individuals with disabilities in daily living activities.
- Assisted in implementing personalized care plans for clients' needs.
- Documented client progress and maintained accurate records.
- Participated in training sessions on safety protocols and agency procedures.
- Communicated effectively with clients and families regarding care updates.
- Assisted clients with maintaining good personal hygiene.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained detailed records of services performed on clients.
- Drove clients to doctors' appointments and social outings.
- Contributed to case reviews of client status and progress.
Substitute Teacher
Pine Bush Central School District
Pine Bush
02.2022 - 06.2022
- Delivered engaging lessons to diverse student groups in various subjects.
- Managed classroom behavior and maintained a positive learning environment.
- Adapted lesson plans to meet individual student needs and learning styles.
- Collaborated with permanent teachers to ensure curriculum continuity and effectiveness.
- Implemented school policies and procedures while supervising students during transitions.
- Assessed student understanding and provided constructive feedback on assignments.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Promoted a safe and secure atmosphere within the classroom setting.
- Supported special needs students by providing individual instruction as needed.
- Engaged students in discussions to promote interest and drive learning.
- Organized lesson plans and activities for students.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Served as a mentor for new substitute teachers when necessary.
Server/ Restaurant and Diner Management
Neptune Diner
Newburgh
07.1996 - 05.2005
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and food pairings.
- Processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Trained new servers on restaurant policies and procedures.
- Handled customer inquiries and resolved issues efficiently.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Addressed complaints to kitchen staff and served replacement items.
- Implemented feedback from customers to improve service quality and menu offerings.
Education
Licensed Aesthetician -
Middletown Beauty School
Middletown, NY06-2016
GED -
Tappan Zee High School
Orangeburg, NYSkills
- Client support
- Personalized care
- Medication management
- Record keeping
- Safety protocols
- Communication skills
- Team collaboration
- Problem solving
- Time management
- Conflict resolution
- Relationship building
- Communication assistance
- Dressing assistance
- Self-care training
- Problem-solving
- Critical thinking
- Dementia care
- Feeding assistance
- Documentation and recordkeeping
- Blood glucose monitoring
- Schedule management
- Household cleaning
- Direct care aide (DCA)
- Professionalism
- Patient advocacy
Timeline
DSP/Comm Hab
Yedei Agency
11.2024 - Current
Substitute Teacher
Pine Bush Central School District
02.2022 - 06.2022
Server/ Restaurant and Diner Management
Neptune Diner
07.1996 - 05.2005
Licensed Aesthetician -
Middletown Beauty School
GED -
Tappan Zee High School