Andrea Grammer
Littleton
Summary
Proven online sales manager at Walmart, adept in data-driven decision making and customer service, enhanced online shopping experiences by resolving technical issues, boosting department growth. Ability to read metrics and take action based on what they portray. Excelled in multitasking across roles, from accounts payable clerk to bank teller, showcasing exceptional organizational skills and professionalism. Achieved seamless customer transactions and fostered positive engagements in all positions.
Overview
7
7
years of professional experience
Work History
Online Sales Manager
Walmart
01.2022 - Current
- Conducted team meetings and offered one-on-one guidance to maximize productivity and help employees reach full potential.
- Diagnosed and resolved technical challenges for customers to facilitate online order process.
- Analyzed day-to-day metrics to help better improve the department and how it can grow.
- Helped customers figure out online order problems on a daily so they have the best experience.
Accounts Payable Clerk
Stevinson Toyota West
06.2021 - 01.2022
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Helped with the receptionist desk at time of need to maintain good customer service for the company by answering phone calls and giving directions on where they needed to go.
Concessions Worker
Bandimere Speedway
05.2020 - 10.2020
- Consistently provided friendly service to promote better customer engagement.
- Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
- Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
Concessions Worker
Regal Cinemas
12.2019 - 04.2020
- Consistently provided friendly service to promote better customer engagement.
- Kept area and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Kept a fast and efficient pace during peak hours, while still maintaining a good attitude.
Bank Teller
Young Americans Bank
02.2018 - 11.2018
- Managed transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
No Degree - Cyber Security
University of Colorado At Colorado Springs
Colorado Springs, COHigh School Diploma -
Bear Creek High School
Lakewood, CO05-2020
Skills
- Data-driven decision making
- Online marketing
- Inventory monitoring
- Customer service
- Attention to detail
- Organizational skills
- Multitasking
- Computer knowledge
- Professionalism
Timeline
Online Sales Manager
Walmart
01.2022 - Current
Accounts Payable Clerk
Stevinson Toyota West
06.2021 - 01.2022
Concessions Worker
Bandimere Speedway
05.2020 - 10.2020
Concessions Worker
Regal Cinemas
12.2019 - 04.2020
Bank Teller
Young Americans Bank
02.2018 - 11.2018
No Degree - Cyber Security
University of Colorado At Colorado Springs
High School Diploma -
Bear Creek High School