Andrea Granados
Silver Spring,Maryland
Summary
Motivated nursing student seeking internship in Shady Grove Medical Center to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Outgoing nursing student pursuing flexible part-time employment with weekend and evening shift options. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated nursing student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Flooring Specialist
Home Depot
Silver Spring, Maryland
10.2021 - Current
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Developed and maintained effective working relationships with colleagues and stakeholders.
- Developed positive customer relationships through friendly greeting and excellent service.
- Looked for ways to go above and beyond job requirements.
CNA Student
Montgomery College
Takoma Park, MD
07.2022 - 09.2022
- Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
- Demonstrated knowledge of infection control policies while performing all duties.
- Guided individuals to bathrooms and cared for incontinence needs.
- Encouraged patient participation in therapeutic activities such as walking, strhing exercises or physical therapy sessions.
- Used proper body mechanics when lifting, transferring or positioning immobile patients.
- Observed changes in condition or behavior of patients and reported to nursing staff.
- Gave verbal assistance to non-English speaking patients when needed for communication purposes.
- Turned and repositioned bedridden patients to prevent bedsores.
- Organized games and other activities to engage clients and offer mental stimulation.
- Planned and served meals and snacks to patients according to prescribed diets.
- Provided basic patient care by bathing and grooming patients, changing bedding, and assisting in feeding activities.
- Assisted nurses with treatments and procedures according to protocols established by the facility.
- Answered call lights promptly to assess needs of patients.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Education
Associate of Science -
Montgomery College
Takoma Park, MD12-2024
High School Diploma -
Northwestern High School
Hyattsville, MD05-2019
Skills
- Deadline Management
- Customer Service
- Customer Assistance
- Privacy and Confidentiality
- Patient Monitoring
- Direct Patient Care
- Patient Feeding
- Vitals Monitoring
- Task Prioritization
- Vital Signs Monitoring
- Excellent Written and Verbal Communication
- HIPAA Compliance
- Patient Care
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
CNA Student
Montgomery College
07.2022 - 09.2022
Flooring Specialist
Home Depot
10.2021 - Current
Associate of Science -
Montgomery College
High School Diploma -
Northwestern High School