Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Gravitt

Adairsville,GA

Summary

Dynamic Flight Attendant with SkyWest Airlines, skilled in emergency procedures and conflict resolution. Proven track record of enhancing customer experiences through exceptional onboard service and safety inspections. Adaptable and reliable, consistently ensuring compliance with FAA regulations while maintaining a calm and professional demeanor in high-pressure situations.

Overview

20
20
years of professional experience

Work History

Flight Attendant

SkyWest Airlines
Denver, CO
11.2024 - Current
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Delivered onboard customer service including food and beverage service.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.
  • Executed menu and drink orders to meet preferences of passengers.
  • Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.

Dog Groomer /Store Manager

Shaggy Tails Pet Salon
Calhoun, GA
04.2019 - 11.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.

Owner

Rusty Pearl Boutique
Calhoun, GA
05.2016 - 10.2022
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient businessprocesses and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness andattract new customers.
  • Organized and attended trade shows and special events to showcaseproducts, network with other businesses and attract new customers.

Owner

Gravitt Farms
Calhoun, GA
01.2012 - 04.2020
  • Managed day-to-day business operations.
  • Managed daily operations for optimal efficiency, streamliningprocesses to reduce costs.
  • Established strong relationships with suppliers, ensuring consistentdelivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining properdocumentation and licensing requirements.
  • Kept all building areas and equipment functional and well-organizedto promote business performance.

Loan Administrator

North Georgia National Bank
Calhoun, GA
06.2005 - 01.2012
  • Maintained detailed records of loan transactions, ensuring accurate reporting and data entry.
  • Developed strong relationships with clients, resulting in repeat business and referrals for the bank.
  • Ensured compliance with regulatory requirements by performing due diligence on all submitted documentation.
  • Assisted customers in understanding loan terms and conditions, providing clear explanations when necessary.
  • Managed a diverse portfolio of loans, prioritizing tasks to meet deadlines while maintaining accuracy and attention to detail.
  • Collaborated with underwriters to expedite loan approvals, resulting in increased customer satisfaction.

Education

Associate of Science - Accounting And Finance

Dalton State College
Dalton, GA
05-2002

Skills

  • Emergency procedures
  • Safety inspections
  • Customer service
  • Onboard service
  • Safety demonstrations
  • Conflict resolution
  • Time management
  • FAA regulations
  • Reliability and punctuality
  • Adaptability and flexibility

Timeline

Flight Attendant

SkyWest Airlines
11.2024 - Current

Dog Groomer /Store Manager

Shaggy Tails Pet Salon
04.2019 - 11.2024

Owner

Rusty Pearl Boutique
05.2016 - 10.2022

Owner

Gravitt Farms
01.2012 - 04.2020

Loan Administrator

North Georgia National Bank
06.2005 - 01.2012

Associate of Science - Accounting And Finance

Dalton State College

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