Summary
Overview
Work History
Education
Skills
Volunteer Service Award
Timeline
Generic

ANDREA Griggs

Angola,IN

Summary

Experienced with providing exceptional customer support in business environment. Utilizes effective communication and problem-solving skills to address client needs. Knowledge of customer relationship management and conflict resolution.

Experienced with event planning and donor engagement, ensuring seamless execution of fundraising initiatives. Utilizes effective communication and organizational skills to support event success. Track record of building strong relationships with donors and volunteers.

Experienced with individualized education plans and classroom assistance for special education. Uses adaptive teaching methods and behavior management techniques to support diverse learning needs. Knowledge of fostering inclusive environments and enhancing student engagement.

Overview

18
18
years of professional experience

Work History

Cook

Cameron Woods Senior Living
01.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Caretaker/Volunteer Coordinator

Camp Indogan
07.2020 - Current
  • Developed strong relationships with campers and families, fostering trust and open communication.
  • Monitored and maintained cleanliness, sanitation, and organization of camp ground and buildings.
  • Boosted donor engagement by organizing and hosting successful fundraising events.
  • Leveraged networks within the local community to solicit in-kind donations and sponsorships, reducing event costs and increasing profits.
  • Managed inventory to process orders for office supplies.

Business Customer Service Representative

AT&T Mobility
10.2008 - 07.2020
  • Coordinated closely with internal departments such as Sales, Marketing, Billing and Finance ensuring seamless service delivery.
  • Assisted with the development of training materials aimed at elevating team performance levels across the department.
  • Enhanced customer satisfaction by addressing and resolving complex business inquiries in a professional manner.
  • Collaborated with cross-functional teams to ensure timely resolution of customer issues and maintain high-quality service standards.

Special Education Assistant

Fort Wayne Community Schools- Pleasant Center
08.2007 - 06.2010
  • Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
  • Built trust and rapport with students through positive reinforcement and strong communication skills.
  • Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
  • Enhanced student learning by adapting instructional strategies to individual needs.

Education

High School Diploma -

Wayne High
Fort Wayne
06-1995

Skills

  • Customer service
  • Multitasking and organization
  • Teamwork and collaboration
  • Attention to detail
  • Fundraising events
  • Charitable auctions
  • Direct mail campaigns
  • Nonprofit experience
  • Event planning

Volunteer Service Award

Received the Presidents Volunteer Service Award 2013-2019

Timeline

Cook

Cameron Woods Senior Living
01.2024 - Current

Caretaker/Volunteer Coordinator

Camp Indogan
07.2020 - Current

Business Customer Service Representative

AT&T Mobility
10.2008 - 07.2020

Special Education Assistant

Fort Wayne Community Schools- Pleasant Center
08.2007 - 06.2010

High School Diploma -

Wayne High

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