Summary
Overview
Work History
Education
Skills
Generic

Andrea Gruber

Rougemont,NC

Summary

Results-focused leader with over twenty years' experience as an administrative professional within local government. A self-starter, not afraid to learn, and take on new tasks. I have extensive experience in the fields of Public Safety, Customer Service, Administration, and Supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

28
28
years of professional experience

Work History

Public Safety Associate

Durham Police Department
Durham , NC
1996.08 - Current

Records Specialist: 8/1996 - 11/1998

  • Data entry, processed and keyed parking tickets, citations, accident reports, incident and arrest reports. Received Division of Criminal Information Certification to operate the SBI terminal.

District One Secretary: 11/1998 - 2/2000

  • Responsible for typing all correspondence, answering phones, creating monthly and quarterly reports for the Captain, keying all District One Incident Reports into an Access Database that I created for the purposes of analyzing crime and creating Crime Abatement Reports and Presentations.

Domestic Violence Information Manager: 4/2005 - 3/2010

  • Created and maintained a Domestic Violence database for purposes of providing analysis regarding domestic violence within the police department, City Manager's Office, Mayors Taskforce on Domestic Violence and Sexual Assault, Durham County Courts, Child Protective Services, and various other agencies. Coordinated, compiled data, and completed the Violence Against Women's Act semi-annual grant reports. Typing correspondence, letters, memos, emails, creating brochures, and manuals.

Public Safety Associate: 3/2010 - Currently working

  • This position was formerly called Crime Analyst I. I review incidents, arrests, and Calls for Services to determine, analyze, document, and report on trends, series, and patterns regarding crime in the City of Durham. I create Crime and Intelligence Bulletins on the suspects, series, patterns, and trends. I am currently assigned to Districts 1 and 2 (Northside Property Crimes) and I am responsible for making Investigations and Command Staff aware of what types of crime are occurring and where they are occurring so that they can deploy resources to abate crime.

Office Manager

R.T.C. Corporation
Hillsborough , NC
2002.10 - 2005.03

Responsible for all administrative duties including sales/marketing, processing orders, billing, accounts payable, accounts receivable, payroll, data entry, maintaining databases, typing all correspondence, answering phones, and making deposits.

Education

Criminal Justice

Durham Community College
E. Lawson St. , Durham, NC

High School Diploma -

Durham Community College
E. Lawson St., Durham, NC
1981

Skills

  • Intermediate and Advanced MS Word, Excel, Access, PowerPoint, Outlook, and Publisher
  • GIS Software - experience with ArcGIS Mapping
  • Internet search experience
  • Records Management Systems
  • Computer Aided Dispatch System
  • Crystal Reports
  • Protective equipment automation techniques
  • Certified Crime and Intelligence Analyst with California Department of Justice
  • Over 20 years in public/customer service with City of Durham
Andrea Gruber