Andrea Guerra
Ventura,CA
Summary
Resourceful medical receptionist with 9+ years of experience in medical office settings, utilizing skills in medical scheduling, medical records, and medical terminology. Proficient in HIPAA regulations and knowledgeable in anatomy. Seeking a role that leverages my expertise in medical reception and patient care.
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Dr. Dilip Patel
07.2002 - 08.2010
- Assisted dentist during dental procedures, ensuring patient comfort and safety
- Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
- Performed basic laboratory tasks such as pouring impressions and fabricating temporary crowns
- Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis
- Educated patients on proper oral hygiene techniques and provided post-treatment care instructions
- Scheduled appointments and maintained organized patient records using electronic health record systems
- Managed inventory of dental supplies, ordering new materials when needed to maintain adequate stock levels
- Provided chairside assistance to dentists during complex procedures such as root canals or extractions
- Assisted in the administration of local anesthesia or nitrous oxide sedation under the supervision of a dentist
- Maintained strict adherence to infection control protocols, including proper handling and disposal of hazardous materials
File Clerk/Receptionist
Dr. Gary Nishida
01.2004 - 09.2006
- Managed and organized a high volume of files, ensuring accurate and efficient retrieval
- Maintained an updated filing system, categorizing documents according to established protocols
- Assisted in the digitization process by scanning and uploading physical documents into electronic databases
- Responded promptly to requests for file retrieval, providing excellent customer service to internal staff members
- Collaborated with other departments to gather necessary documentation for procedures that could involve any medical legal matters
- Created detailed inventory reports on a regular basis, tracking the movement of files within the office
- Provided administrative support by answering phone calls, taking messages, and directing inquiries as needed
- Managed incoming mail distribution, sorting it based on priority and delivering it to appropriate recipients
- Maintained confidentiality when handling sensitive information or confidential documents
- Developed strong organizational skills through effectively managing multiple tasks simultaneously
- Ensured compliance with company policies regarding document retention guidelines
- Demonstrated attention-to-detail when reviewing documents for accuracy before filing them away
- Maintained a clean work area by regularly organizing files, removing duplicates, or outdated material
- Transcribed recorded audio by Dr. Nishida to be sent to other Doctors
- Various different types of transcription letters were done by me and cleared through the Doctor directly on the same day the patient was seen due patients being high risk.
Education
Associate's degree - Social & Behavioral Sciences
Ventura College
Ventura, CA12.2024
Associate's degree - General Studies and Health Sciences
Ventura College
Ventura, CA08.2007
Skills
- Medical Receptionist
- Medical Imaging
- Anatomy Knowledge
- HIPAA
- Medical Scheduling
- Medical Office Experience
- Chairside Assisting
- Medical Records
- Medical Terminology
- Transcription
- Dental Assisting
- Professionalism and etiquette
- Cross-training capabilities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
File Clerk/Receptionist
Dr. Gary Nishida
01.2004 - 09.2006
Dental Assistant
Dr. Dilip Patel
07.2002 - 08.2010
Associate's degree - General Studies and Health Sciences
Ventura College
Associate's degree - Social & Behavioral Sciences
Ventura College