Andrea Guevara
Houston
Summary
I have many years of experience in providing exceptional customer service through various outlets. I'm a skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. My expertise is in scheduling, record keeping and customer relations. I always maintain a professional and positive attitude when interacting with clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Mercedes Benz
10.2023 - Current
- Greeted customers in the show room.
- Answered phones professionally and redirected customers to the correct department.
- Notified the salesmen whenever one of their clients arrived.
- Created temporary tags and mailed out license plates.
Cashier
Desanos Pizzeria
09.2020 - 08.2023
- Greeted customers and answered any questions about the menu.
- Issued cash and card payments.
- Ran food out to guests and prepared to go orders.
- Maintained a clean area by completing side work duties through out the shift.
Server
Brick House Tavern + Tap
01.2018 - 08.2020
- Greeted and accommodated guests.
- Demonstrated ability to manage multiple tables at once while still providing excellent service to all guests.
- Delivered customer checks and securely processed credit card or cash payments.
- Resolved customer complaints and inquiries in a timely manner.
- Cleaned and sanitized surfaces to optimize food safety.
Education
Cyridge High School
Houston, Texas06.2018
Skills
- Customer and Client Relations
- Telephone Skills
- Organization Skills
- Product Knowledge
- Credit and Cash Transactions
- Adaptable and Flexible
Certification
- Food handlers
- TABC license
Timeline
Receptionist
Mercedes Benz
10.2023 - Current
Cashier
Desanos Pizzeria
09.2020 - 08.2023
Server
Brick House Tavern + Tap
01.2018 - 08.2020
Cyridge High School