Andrea Hanley
Layton,UT
Summary
Sales professional with extensive experience at Packaging Corporation of America, specializing in lead prospecting and customer engagement. Proven ability to manage client relationships effectively, resulting in high customer satisfaction and retention rates. Expertise in utilizing voice of the client (voc) insights to enhance service quality. Strong communication skills facilitate the development of long-term partnerships.
Overview
23
23
years of professional experience
Work History
Outside Sales Representative
Packaging Corp Of America
Salt Lake City, UT
09.2016 - Current
- Executed business-to-business sales, demonstrating proficiency in prospecting and territory management.
- Established strong client rapport to cultivate a diverse network of connections.
- Developed new business relationships while maintaining existing accounts through regular communication.
- Presented professional image aligned with PCA's brand values.
- Conducted face-to-face sales calls with executives and directors across assigned territory.
- Increased sales volume by adding over 75+ accounts in the Northern Utah territory.
- Established new accounts through cold calling and personal visits to potential customers, generating over $32 million in sales.
- Contacted new and existing customers to discuss ways to meet their needs through specific products and services.
- I met with existing customers to review current services and expand sales opportunities, which increased sales by 20%.
Client Relationship Manager
Ernest Packaging Solutions
Salt Lake City, UT
02.2003 - 07.2016
- Regularly communicated with clients to assess needs and evaluate product usage.
- Utilized effective sales strategies, generating over $275,000 in new business annually.
- Built and nurtured relationships with clients while delivering expert guidance.
- Presented tailored packaging solutions to address various client demands.
- Traveled for training and scheduled events to enhance product knowledge.
- Consistently exceeded sales quotas, earning multiple awards for performance.
- Developed and maintained a diverse client base through strategic outreach.
- Created and established accounts via cold calling and personal engagement.
Education
Bachelor of Science - Technical Sales
Weber State University
Ogden, UTSkills
- Sales expertise and account servicing
- Lead prospecting and closing
- Service agreements management
- Customer relations and engagement
- Problem solving and development
Timeline
Outside Sales Representative
Packaging Corp Of America
09.2016 - Current
Client Relationship Manager
Ernest Packaging Solutions
02.2003 - 07.2016
Bachelor of Science - Technical Sales
Weber State University