Andrea Hernandez
Bronco Bookstore, Cal Poly Pomona
Ontario,CA
2
Languages
7
years of professional experience
Recent finance graduate with hands-on experience working in Accounts Receivable, transaction processing, and customer service in fast-paced environments where accuracy, organization, and problem-solving are essential. Proficient in Excel and Powerpoint, with the ability to manage multiple tasks and adapt quickly to changing processes. Ready to apply these skills to an accounting focused role and contribute to accurate, reliable financial operations.
Work History
Cashier
3 Years 1 Month- Managed high-volume POS systems, including accurate handling of Accounts Receivable (AR) charges.
- Adhered to updated AR procedures by accurately processing charges for departments while following new processes for state accounts.
- Demonstrated patience and adaptability when assisting diverse customers, from quick and simple transactions to more complex needs.
- Assisted with reorganizing and restocking store areas, maintaining an organized layout and strong attention to detail while ensuring accuracy in product placement and presentation.
Packer
2 Months- Consistently performed in a fast-paced environment under productivity oversight, ranking 4th among packing associates based on performance metrics.
- Maintained compliance with operational and safety standards, reinforcing adherence to established procedures and promoting workplace safety.
- Conducted inspections to identify discrepancies or defective items, supporting quality control and loss prevention supports.
- Acted as a peer resource for new hires, addressing questions and providing training support during onboarding to facilitate efficient integration and team productivity.
Server
1 Year 7 Months- Monitored guest needs and responded promptly to requests while managing multiple responsibilities in a time-sensitive environment.
- Maintained organization while accommodating guests with food allergies and dietary restrictions, ensuring requests were accurately communicated and addressed.
- Adapted to changing guest needs and event requirements while maintaining attention to detail and service quality.
- Worked alongside team members to ensure tables were prepared, maintained and attended to throughout catered events.
- Coordinated table assignments and service responsibilities with team members to ensure guests received timely assistance.
Education
Bachelor of Science - Finance
Skills
POS system operations
Customer communication
Data accuracy
Onboarding support
Customer service
Team collaboration
Microsoft Excel
Professional integrity
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Bronco Bookstore, Cal Poly Pomona
08.2023 - CurrentRead More
Packer
Amazon
06.2022 - 08.2022Read More
Server
Gourmet Gourmet Catering
10.2019 - 05.2021Read More
California State Polytechnic University, Pomona
Bachelor of Science from Finance
Read More