Andrea Hiatt
Allen Park
Summary
Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Tropical Smoothie
Taylor
06.2024 - Current
- Prepared weekly schedules for staff members based on their availability.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Crew Member
Burger King
Taylor
03.2022 - 12.2024
- Prepared and served beverages and food items, ensuring consistent quality and adherence to safety standards.
- Maintained cleanliness and organization of work areas, contributing to a welcoming environment for customers.
- Assisted in training new crew members, fostering a collaborative and supportive team atmosphere.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Collaborated with team members to streamline workflows, improving service efficiency during busy shifts.
- Engaged with customers to provide friendly service, effectively resolving queries and enhancing overall satisfaction.
Crew Member
Tim Hortans
Lincoln Park
12.2018 - 02.2019
- Prepared and served beverages and food items, ensuring consistent quality and adherence to safety standards.
- Maintained cleanliness and organization of work areas, contributing to a welcoming environment for customers.
Skills
- Staff scheduling
- Cash management
- Daily bank deposits
- Customer engagement
- Communication skills
- Time management
- Staff management
- Self motivation
- Attention to detail
- Customer service
Timeline
Assistant General Manager
Tropical Smoothie
06.2024 - Current
Crew Member
Burger King
03.2022 - 12.2024
Crew Member
Tim Hortans
12.2018 - 02.2019