ANDREA IBARRA

I started as a medical assistant which my role was

• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
• Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
• Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
• Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
• Facilitated patient education on treatment plans and medications, improving understanding and compliance.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Increased efficiency in office by implementing digital filing system for patient records.
• Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
• Enhanced patient care by meticulously recording vital signs and updating patient records.
• Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.
• Improved clinical workflow with introduction of electronic health records system.
• Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
• Streamlined patient check-in process, reducing administrative burden for medical staff.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Collected and documented patient medical information such as blood pressure and weight.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
• Measured patient spirometry.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Completed EKGs and other tests based on patient presentation in office including patient vitals.