Andrea Ilich

• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Improved office efficiency by implementing new filing systems and document management processes.
• Assisted in the development of company policies and procedures, contributing to a more organized work environment.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.

- Rank of Technical Sergeant

-Completed Basic Training and tech school

-Hold National EMT license

-Triage and treatment of patients in hospital setting, clinics and in the field.

-Trained in hot zone triage for homeland response disasters

-Receive special training and certifications in trauma care

-Supervisor of younger Airmen and carry out orders of superiors

-Tight knit and high accountability team environment

• Provide exceptional care and support to patients navigating difficult time at end of their lives
• Develop care plans for individual patients
• Perform regular checkups and assessments
• Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
• Medication management, administration and education.
• Nursing skills including foely insertion, lab work, pluerex drains, tube feeds and vaccine administration
• Established hospice care services for elderly and disabled patients.
• Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
• Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.

• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
• Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Remained calm and productive during life-threatening situations to maximise positive outcomes.
• Educated family members and caregivers on patient care instructions.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
• Administered different therapies and medications in line with physician orders and treatment plan.