Andrea Inostroza
Professional Therapist
GRAND RAPIDS,MI
Summary
Mental Health Counselor adept at facilitating both individual and group therapy sessions to help participants overcome obstacles.
Detail-oriented with superior interpersonal skills. Interviewed and counseled children and adolescents at
Transitional Foster Care program. Crisis intervention. Developed individualized treatment plans, short and long-term
measurable goals. Maintained therapeutic records. Diagnostic information to the multidisciplinary treatment team. On
Call 24 hours, & 7 days a week.
Overview
30
30
years of professional experience
10
10
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Founder and Executive Director
Puertas Abiertas Inc
Grand Rapids, MI
01.2019 - Current
- Updated and maintained membership database on consistent basis.
- Provided exceptional counseling, case management, education and job training to diverse client base.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Defined company roles and responsibilities to establish and enhance processes.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Supervised writing of all grant applications and checked information for accuracy prior to submission.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Interviewed, supervised and motivated 13 staff members to achieve optimal productivity.
- Directed technological improvements, reducing waste and business bottlenecks.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
Professional Artist
Self-Employer
Grand Rapids, MI
01.1992 - Current
- Ordered and maintained adequate supply of materials, supplies and equipment.
- Established and maintained productive, professional working relationships to promote beneficial project results.
- Contributed to creative process through original ideas and inspiration.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Utilized oil paints, acrylics and charcoal to design mixed media, drawings and painting pieces.
- Advertised and sold art online and at art exhibitions and fairs to increase exposure.
- Created custom drawings and paintings using fine oils, acrylics and charcoal on high quality canvas.
- Implemented artistic vision to give art purpose and meaning.
- Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
Team Site Clinician
Arbor Circle
Grand Rapids, MI
11.2016 - 10.2022
- Performed client assessments and developed treatment plans.
- Provided clients with recommendations to community resources.
- Documented client progress in confidential files.
- Observed and monitored client behavior and responses to treatment.
- Offered and documented treatment consent forms in patient health records.
- Ran individual therapy and family therapy sessions for children ages 4 to 18.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Involved clients' family members in planning social service programs.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Encouraged patients to discuss experiences in group and individual settings.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Applied array of different methodologies to assist patients with therapy.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Mental Health Therapist
Bethany Christian Services
Grand Rapids, MI
03.2014 - 11.2016
- Charted and recorded information in client files.
- Conducted therapeutic individual, group, and family therapy sessions.
- Worked closely with parents and teachers to implement consistent behavior therapy techniques at home and school.
- Referenced and used various therapy techniques, including psychodynamic, family systems, cognitive behavioral and
- lifespan integration psychotherapy.
- Provide unique art assessment and treatment input as a member of a mental health care team for Refugee Transitional Foster Care Muskegon Michigan.
- Enjoy meeting challenges of assisting refugee children and their families.
- Demonstrates commitment to cultural diversity. Judgment and decision-making.
- Quality of work, responsible, productive, planning and organizing.
- Provided clients with recommendations to community resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Art Teacher
Pansophia Academy
Coldwater, MI
08.2012 - 03.2014
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Taught students to identify key elements of style, intent and emotion when experiencing art.
- Taught classes on painting, collage and color theory.
- Provided feedback to students and parents on progress and abilities.
- Educated students on cultural influences on music and art styles and techniques of modern and historic art.
- Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
- Prompted student motivation and peer participation through implementation of positive reinforcement and rewards.
- Helped students manipulate variety of media to express emotions, feelings, attitude and intent.
- Coordinated field trips to museums and galleries to expose students to examples of art and history.
- Coordinated with classroom teachers to correlate art activities with classroom curriculum.
- Guided students to develop and hone creative processes and problem-solving skills.
- Taught historical timelines and differences through music and art.
- Created dynamic group projects to teach collaboration and teamwork.
- Guided students to promote art studies and support student success and achievement.
- Set reasonable performance and learning goals for students to strive for and achieve.
- Developed appropriate curricula dependent on age group and education level.
- Achieved student participation through relevant and real-life experiences to maintain student interest and stimulate student creativity.
- Maintained student attendance, grades and other required records using school software.
- Documented student work in order to exhibit and celebrate learning process of each child.
Education
Master of Arts - Art Therapy - Counseling
Saint Mary of The Woods College
Saint Mary Of The Woods, Indiana, USA 06.2012 - 06.2015
Master of Science - Psychology
University of Phoenix
Tempe, AZ 06.2011 - 05.2012
Bachelor of Arts - Art Teacher Education
University of Concepcion
Chile 03.1987 - 12.1992
Skills
Utilized Troubleshoot Active Directory, Office 365 and the range of the Microsoft Office suites
Data gathering and modeling
Patient care and confidentiality
Safety and Loss Control
Support and education
Knowledge of the ins and outs of Child Protective Services (CPS)
Suicide risk assessments
PTSD group specialist
Practiced in family assessments
Specialized training in grief counseling
Traumatic Event Screening Inventory
Trauma and Immigration acculturation Issues
Solution-focused counseling
Family therapy background
Computer Skills
Play therapy and Sand Therapy
Certification
LLPCC - Limited Licensed Professional Clinical Counselor
Trainings
- Appeals and Grievances 2022
- Cultural Competence 2022
- HIPAA 2022
- Introduction to Trauma Informed Care 2022
- Limited English Proficiency 2022
- Person Centered Planning and Self Determination Annual Update 2022
- Recipient Rights Annual Update 2022
- Assessing Family's Needs and Strengths: Introduction to FANS-Trauma Child Car Seat Safety
- Council Of Accreditation Training
- Safety & Security Training
- Sanctuary 101
- Working with victims and potential victims of sexual abuse and sexual harassment as medical and mental health
- care practitioners
- Best Practices in Screening and Assessment of Refugee Youth
- Caring for Children Who Have Experienced Trauma: The Difference Between Being Safe and Feel Safe
- Clinician-Administered PTSD Scale (CAPS) for DSM-V
- Epilepsy
- Orientation to counselor professional, identity, and philosophy.
- Secondary Traumatic Stress in Professionals Treating Child Sexual Abuse
- Educational Advocacy
- Child & Adolescent Needs & Strengths (CANS) Michigan Comprehensive.
- Trauma-Focused Cognitive Behavioral Therapy
- Traumatic Death and Children
- When NO is not enough: Information on Teen Sexual Assault
- Cultural Diversity Standard
- Cultural Presentation: Maya and Central American Youth
- Safety & Security Training
- Immigration systems and trafficking
- ORR's Zero Tolerance Policy and IFR Training Requirements
- Care Providers – Influx Planning
- LGBTQ Inclusion and Affirmation
- LIRS SIR Training
- Personality Theories and Counseling Models
- Preventing and Responding to Sexual Abuse and Sexual harassment of Unaccompanied Children in ORR Custody
- Significant Incident Report Training
- Structured Group Therapy
- Child Welfare Conference – Lying, Stealing, & Bed Wetting… OH MY!
- Fall Child Welfare Conference – Walking the Walk: Bringing Trauma-Informed Care from Theory to Practice
- Fall Child Welfare Conference – Involving the Faith Community in Caring for Children
- Behavior Support and Management Interventions
- Cross-Cultural Communications
- DSM-V – Overview of Changes with Q & A
- History of ORR
- Mandated Reporting for the Mandated Reporter
- Calming Children in Crisis Child Abuse
- Common Health and Mental Health Diagnosis of UAC
- Creating an Inclusive Environment for LGBTQ UAC
- Developmental Stages: Infancy through Adolescence
- Early Head Start - Linking Early Childhood and Refugee Resettlement Networks
- Emergency Preparedness
- Family Reunification Process
- First Aid and CPR
- Grief and Loss
- Immigration Systems
- Introduction to Unaccompanied Children: A Crash Course for Educators, Community Organizations & Others
- ORR Policy and Procedures
- Suicide Prevention
- Suicide Screening and Risk Factors
- Supporting Unaccompanied Children
- Therapeutic Crisis Intervention-TCI
- Working with LGBT Youth
- Trauma-Focused Cognitive Behavioral Therapy with Childhood Traumatic Grief
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in your life you will have been all of these.
George Washington Carver
Timeline
Founder and Executive Director
Puertas Abiertas Inc
01.2019 - Current
Team Site Clinician
Arbor Circle
11.2016 - 10.2022
Register Art Therapist
01-2016
LLPCC - Limited Licensed Professional Clinical Counselor
10-2015
Mental Health Therapist
Bethany Christian Services
03.2014 - 11.2016
Art Teacher
Pansophia Academy
08.2012 - 03.2014
Master of Arts - Art Therapy - Counseling
Saint Mary of The Woods College
06.2012 - 06.2015
Master of Science - Psychology
University of Phoenix
06.2011 - 05.2012
Professional Artist
Self-Employer
01.1992 - Current
Bachelor of Arts - Art Teacher Education
University of Concepcion
03.1987 - 12.1992