Andrea Jamison
Staten Island,USA
Summary
Compassionate and detail-oriented Child Protective Specialist with experience in child welfare investigations, crisis intervention, and family support services. Skilled at collaborating with multidisciplinary teams to ensure child safety, assess risk, and develop effective safety plans. Strong background in eligibility determination and client advocacy, with a proven ability to handle confidential information, communicate clearly, and resolve complex issues.
Professional with strong background in child welfare, skilled in conducting thorough assessments and implementing effective intervention strategies. Known for fostering teamwork and achieving impactful results while adapting to changing needs. Expertise in case management, crisis intervention, and family engagement ensures comprehensive support and protection for vulnerable children. Dependable and collaborative, consistently delivering positive outcomes in challenging environments.
Overview
2
2
years of professional experience
Work History
Child Protective Specialist
Department of Child Protective Services
02.2025 - Current
- Conduct thorough investigations into allegations of child abuse and neglect, ensuring timely and accurate documentation.
- Develop and implement individualized safety plans to protect children at risk.
- Collaborate with families, law enforcement, and service providers to create effective intervention strategies.
- Provide crisis intervention services, fostering trust and promoting positive outcomes for children and families.
Eligibility Specialist
Human Resources Administration – Department of Social Services
03.2024 - 02.2025
- Interviewed and verified client eligibility for SNAP benefits.
- Reviewed documentation and calculated benefit amounts, ensuring accuracy and compliance with policy.
- Advised clients on program requirements and addressed questions about application status.
- Maintained detailed, confidential records to support fair and timely benefit determinations.
Education
Bachelor of Science - Human and Social Services
Bryant & Stratton College
06.2024
Skills
- Child Welfare Investigations
- Behavioral observation
- Professional boundaries
- Self-awareness
- Risk Assessment
- Crisis Intervention
- Case Management
- Confidential Records Handling
- Conflict Resolution
- Communication
- Policy & Procedure
- Organizational Skills
- Teamwork
- Decision-Making
Timeline
Child Protective Specialist
Department of Child Protective Services
02.2025 - Current
Eligibility Specialist
Human Resources Administration – Department of Social Services
03.2024 - 02.2025
Bachelor of Science - Human and Social Services
Bryant & Stratton College
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