Andrea Johnson
Columbia,SC
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations NCO
United States Army Reserve
10.2021 - Current
- 40 hours a week
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Helped with hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Planned and coordinated tactical movements of personnel and equipment.
Dental Assistant
Depatment Of Defense
04.2018 - Current
- 40hrs per week The main responsibilities as a dental assistant at RMC (readiness medical clinic) mass in the processing of incoming soldiers into the United States Army. Taking up to 100 x-rays a day for dental readiness, also upload and process patient records.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Dental Assistant
United States Army Reserve
11.2009 - Current
- 40 hours a week
- Encouraged a team-building atmosphere with staff.
- Trained in cardiopulmonary resuscitation and resuscitative equipment.
- Performed office automation duties on a personal computer using such software applications as electronic mail, word processing, publishing, presentations, calendar, spreadsheet, database, and graphics to draft, edit, copy , delete, store, retrieve and print material.
- Processing a variety of personnel or pay actions; and interpreting and/or applying ly regulatory or procedural requirements.
- Overseeing 62 personnel administrative
Dental Assistant
United States Army
06.2003 - 11.2009
- 50hrs per week
- Preformed a variety of receptionist, clerical and record keeping duties associated with patient care and treatment. Performed four-handed dentistry assisting with specialty procedures including oral surgery, periodontal therapy, endodontic, prosthodontic and restoration; anticipates surgeons/specialists needs at each stage of treatment.
- Trained in cardiopulmonary resuscitation and resuscitative equipment. Served as the Hand Receipt Holder for military equipment valued more than $200,000. Provided combat health support to the 30th Medical Brigade in the field. Educated patients by giving oral hygiene, plaque control and postoperative instructions.
Education
No Degree - Human Resources
University of Phoenix
Tempe, AZ01.2024
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ06.2021
Skills
- Maintaining Compliance
- Microsoft Office Expertise
- Employee Relations
- Solution Development
- Planning and Implementation
Certification
Lean Six Leama Sigma. (yellow belt)
Timeline
Operations NCO
United States Army Reserve
10.2021 - Current
Dental Assistant
Depatment Of Defense
04.2018 - Current
Dental Assistant
United States Army Reserve
11.2009 - Current
Dental Assistant
United States Army
06.2003 - 11.2009
No Degree - Human Resources
University of Phoenix
Bachelor of Science - Healthcare Administration
University of Phoenix