Andrea D JONES
Charlotte,NC
Summary
Seeking an entry level position to begin my career in a high-level professional environment. To obtain employment with a company that provides a positive work atmosphere to learn and implement new skills and technologies for the betterment of the organization.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon
Charlotte, NC
08.2020 - Current
- Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Received, stored and shipped goods and materials.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Lab Animal Technician
EDI
Chapel Hill, NC
03.2020 - 07.2020
- Recorded control values from technical instruments to maintain reliability and validity of test results.
- Cleaned and sterilized lab area, tools and equipment.
- Maintained clean and fully operational laboratory equipment.
- Identified specific markers of disease and documented findings in detailed reports for clinician use.
Packager
Premier Employee Solutions
Durham, NC
11.2019 - 11.2019
- Packaging
- Sorting and Organizing
- Accomplished production goals by working with speed and accuracy
Front Desk Receptionist/Camp Counselor
Camp Bow-Wow Kennels
Durham, NC
08.2019 - 11.2019
- Cage washing
- Animal Husbandry
- Grooming
- Monitoring animal behaviors
- Cleaning kennels and yard areas
- Reporting incidents and health of animals
- Answering multi-line telephones, greeting clients, data entry, and cashier duties.
- Booking new camper interviews.
- Providing new information about Camp Bow Wow to new clients.
- Keeping inventory of medicine as well as administration.
Waitress
Kickback Jack's
Durham, NC
02.2019 - 08.2019
- Providing an incredible experience for guess with amazing customer service.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Calculated charges, issued table checks and collected payments from customers.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Assistant Manager
Shoe Show Inc.
Durham, NC
12.2017 - 02.2019
- Provide quality customer service to guest.
- Ship out product to customers.
- Assist manager with multiple task.
- Responsible for the all funds within the store.
- Opener and closer.
- Ship out and unload cases of freight.
Customer Service Rep
Integral Resources Inc.
Durham, NC
07.2017 - 10.2017
- Make outbound calls to clients soliciting financial support to political fundraising group.
- Encourage social awareness of current events and global concerns.
- Provide excellent customer service and effective listening skills.
Customer Service Rep/Sales Associate
Family Dollar Stores
Norlina, NC
05.2017 - 07.2017
- Meet and greet customers.
- Assist in sales.
- Answer questions about products and services.
- Perform cashier duties and stock as needed.
Education
Some College (No Degree) - Veterinary Tech
Miller Motte College
High School Diploma -
Warren New Tech High School
06.2016
Skills
- Excellent communication skills
- Detailed oriented and organized
- Effective conflict resolution skills
- Courteous telephone manner
- Multi task in a fast paced environment
- Excellent customer service
- Animal care
- Sorting
- Monitoring recovery
- Recording and charting
- Sanitation
- Health evaluation
References
REFERENCES- Available upon request
Timeline
Warehouse Associate
Amazon
08.2020 - Current
Lab Animal Technician
EDI
03.2020 - 07.2020
Packager
Premier Employee Solutions
11.2019 - 11.2019
Front Desk Receptionist/Camp Counselor
Camp Bow-Wow Kennels
08.2019 - 11.2019
Waitress
Kickback Jack's
02.2019 - 08.2019
Assistant Manager
Shoe Show Inc.
12.2017 - 02.2019
Customer Service Rep
Integral Resources Inc.
07.2017 - 10.2017
Customer Service Rep/Sales Associate
Family Dollar Stores
05.2017 - 07.2017
Some College (No Degree) - Veterinary Tech
Miller Motte College
High School Diploma -
Warren New Tech High School