Andrea Jones
Abilene,TX
Summary
Operations and administrative professional with expertise in logistics and animal welfare. Strong track record in managing daily operations, coordinating teams, and ensuring compliance in high-demand environments. Focused on enhancing efficiency through effective communication and organization.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Kennel Site Manager
Rescue The Animals
Abilene, Texas
05.2026 - Current
- Coordinated with veterinary teams for animal health assessments and treatments.
- Supervised staff and volunteers in animal handling and welfare practices.
- Oversaw daily operations for animal care and shelter activities to maintain high standards of animal welfare.
- Implemented safety protocols to enhance security for animals and staff, minimizing risks.
- Ensured compliance with local regulations regarding animal care and sheltering standards.
- Managed daily operations of the site, including staff and contractors.
- Developed and enforced policies, procedures, and guidelines to optimize site operations.
- Facilitated community outreach programs to promote animal adoption and education.
- Maintained daily communication with subcontractors and inspectors to drive forward progress of the project.
- Maintained records of inventory, assets, personnel and other relevant data.
- Oversaw inventory management, ensuring supplies were well-stocked and organized.
- Managed office operations to ensure efficient workflow and support staff activities.
- Facilitated communication between departments to streamline processes and information flow.
- Coordinated meetings, schedules, and travel arrangements for team members.
- Facilitated onboarding activities to help new hires integrate into the team. new employees, providing orientation and training materials.
- Reviewed and sorted emails to facilitate efficient correspondence management. Sorted sorted mail and distributed correspondence accordingly.
- Provided general administrative support to staff members.
- Answered incoming calls and responded to customer inquiries.
Delivery Driver (DSP)
Amazon
Abilene, TX
02.2026 - 07.2026
- Manage high-volume delivery routes with strict time and accuracy requirements
- Delivered professional customer service, ensuring timely package delivery and customer satisfaction
- Utilize logistics software and scanning systems for real-time tracking and reporting
- Maintained detailed delivery records and resolved discrepancies to ensure accuracy in logistics
- Conducted vehicle inspections and adhered to safety and compliance protocols to maintain operational standards
Animal Welfare Specialist / Animal Control Officer
City of Tye
Tye, TX
06.2024 - 02.2026
- Oversaw shelter operations, ensuring accurate intake documentation and compliance with reporting standards
- Supervised staff and volunteers, managing scheduling and workflow to enhance operational effectiveness
- Coordinate adoptions, process applications, and manage client communication
- Maintain accurate records for animals, incidents, and legal documentation
- Facilitated communication between departments to support collaborative projects.
- Assisted in budget preparation and monitored expenditures effectively.
- Managed social media platforms to engage community and promote outreach initiatives
Front Desk Receptionist
Frontier Veterinary Clinic
03.2023 - 08.2024
- Managed front office operations including scheduling, phones, and client records
- Coordinated client appointments with veterinary staff to streamline scheduling and enhance service delivery.
- Scheduled appointments and coordinated follow-up visits for clients.
- Managed incoming calls, delivering information about services and addressing client inquiries to improve customer satisfaction.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained medical records and processed payments and prescriptions
- Processed payments and maintained accurate financial records daily.
- Ensured accurate data entry and system updates
- Performed data entry into computer systems to maintain accurate records of customer information.
- Facilitated smooth operations by performing administrative duties that supported veterinarians' workflows.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Kennel Supervisor
Rescue the Animals
05.2015 - 08.2024
- Coordinated staff schedules and volunteer tasks to ensure smooth daily operations
- Maintained intake, vaccination, and medical records
- Ensured compliance with safety and sanitation procedures to maintain a secure environment for animals and staff
- Provided daily care and maintenance for various animal species in a shelter environment.
- Administered medication and treatments as directed by veterinarians to support animal health and recovery
- Trained staff on safety protocols and operational procedures effectively.
- Communicated with partner organizations and coordinated transport logistics
- Coordinated maintenance activities to minimize equipment downtime and disruptions.
Pet Care Provider
Self-Employed
Abilene, TX
01.2013 - 08.2024
- Coordinated client scheduling, invoicing, and service logistics to streamline operations
- Monitored daily health and well-being of pets, providing tailored attention to diverse types of animals
- Administered medications according to veterinarian or pet owner instructions.
- Maintained comprehensive care records and communication logs to enhance service quality
- Provided in-home services including property oversight and organization
- Built long-term client relationships through reliability and communication
Stable Manager / Equine Specialist
Hendrick Home for Children
04.2018 - 12.2022
- Coordinated equine programs through effective record management and scheduling
- Maintained health records and coordinated with veterinary providers
- Monitored horse health through daily checks and grooming routines.
- Managed feeding schedules and maintained proper nutrition for horses.
- Developed and implemented exercise programs enhancing horse fitness and well-being to enhance horse fitness and well-being.
- Oversaw daily operations to maintain regulatory compliance and operational standards
- Organized events, lessons, and therapy sessions
- Instructed riders on proper techniques and safety protocols.
- Developed lesson plans tailored to individual rider abilities.
- Assisted with barn maintenance ensuring clean and safe environments.
- Maintained updated knowledge through continuing education and advanced training.
Kitchen Manager
Nikki's Froyo
01.2013 - 01.2015
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Supervised daily kitchen operations to optimize workflow and enhance service delivery.
- Coordinated staff schedules to align staffing levels with peak operational needs.
- Monitored inventory levels and managed supply orders to maintain adequate stock and reduce shortages.
- Trained staff on food safety and hygiene practices.
- Ensured compliance with health regulations during food preparation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Maintained accurate cash drawer and balanced daily receipts.
Cashier / Line Cook
Taco Bueno
01.2012 - 01.2013
- Facilitated customer transactions efficiently to enhance service speed. efficiently at the point of sale.
- Guided customers with product inquiries and delivered exceptional service to enhance their experience.
- Communicated effectively with front-of-house staff for smooth service flow.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Monitored inventory levels and coordinated timely supply orders to prevent stock shortages.
- Ensured cleanliness and organization of workstations to enhance efficiency during service.
Education
High School Diploma -
Cooper High School
Abilene, TXSkills
- Client relations
- Community Outreach Coordination
- Logistics management
- Operations management
- Staff supervision
- Team coordination
- Scheduling & Calendar Coordination
- Administrative Support & Office Operations
- Data Entry, Recordkeeping & Compliance
- Records management
- Inventory Tracking & Reporting
- Microsoft Office (Excel, Word), QuickBooks
- High-volume multitasking
- Clerical support
- Medical terminology
- Accounts payable
- Organizational skills
- Operational Oversight
Personal Information
Driving License: Valid Driver's License
Certification
Animal Control Officer (ACO) Levels 1 & 2 (2025–2028), EAGALA Certified Equine Specialist, CPR & First Aid Certified, Childcare Certification, Euthanasia Certification, Valid Driver's License
Additional Skills
Bilingual (English/Spanish – conversational)
Timeline
Kennel Site Manager
Rescue The Animals
05.2026 - Current
Delivery Driver (DSP)
Amazon
02.2026 - 07.2026
Animal Welfare Specialist / Animal Control Officer
City of Tye
06.2024 - 02.2026
Front Desk Receptionist
Frontier Veterinary Clinic
03.2023 - 08.2024
Stable Manager / Equine Specialist
Hendrick Home for Children
04.2018 - 12.2022
Kennel Supervisor
Rescue the Animals
05.2015 - 08.2024
Pet Care Provider
Self-Employed
01.2013 - 08.2024
Kitchen Manager
Nikki's Froyo
01.2013 - 01.2015
Cashier / Line Cook
Taco Bueno
01.2012 - 01.2013
High School Diploma -
Cooper High School