Andrea Keeton
Fenton,MO
Summary
Meticulous Optometry/Ophthalmology that has worked as Office Manager, Ophthalmic Technician, Optician, Diagnostic Testing, Billing, Credentialing, Front and back office. Over 10 years of comprehensive experience in Optometry/Opthalmology. Comfortable working independently or as part of supportive team. Extensive familiarity with various EMR's.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Retina Associates, PA
Little Rock, AR
05.2022 - 10.2023
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Tracked changes in legislation that could affect billing procedures.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
- Maintained detailed records of provider data in the credentialing database system.
- Obtained prior authorizations for specialty drugs.
- Traveled to our satellite clinics with medical team and ran the front office 1-2 days per week.
- Reviewed all patient records on the schedule on travel days and rescheduled patients I deemed acceptable to wait for an appointment based on diagnosis, patient history and physician plan.
Bookkeeper
Paul's Plant Nursery
Dover, AR
05.2021 - 05.2022
- My brother owned a nursery and I helped him close down his business during this time and help him with anything that needed to be done during this time.
- Processed accounts payable and receivable transactions.
- Maintained and reconciled general ledger accounts.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
Office Manager
McFarland Eye Care
Little Rock, AR
05.2020 - 10.2021
- Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
- Served as a liaison between physicians, staff, and other healthcare providers.
- Managed physician calendars by altering real-time patient schedules to meet current needs by changing available appointment types.
- Monitored changes in medical coding guidelines and updated records accordingly.
- Kept abreast of current trends within the healthcare industry.
- Oversaw our ASC operating facilities to ensure proper scheduling and held weekly meetings with our clinic supervisor and ASC charge nurse ensuring all procedures followed correctly, address any needs, and change policies if needed.
Office Administrator
Family Eye Clinic Of Pullman
Sherwood, AR
02.2014 - 10.2019
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Developed and implemented successful social media campaigns to support company objectives.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained the credentialing database, ensuring timely updates and accurate records.
- Developed and managed travel itineraries for business trips, ensuring all necessary arrangements were made in advance.
- Analyzed accounts receivable aging reports to identify trends or discrepancies.
- Performed detailed account reconciliations such as bank accounts, fixed assets, prepaid expenses, accrued expenses.
- Prepared month-end closing procedures including accruals and adjusting entries.
- assisted attorneys in physician partnership dissolution and move clinic to a different location.
Education
Licensed - Property, Casualty, Life, Health Insurance
Pearson Vue
Little Rock, AR01.2011
Licensed - Real Estate
River Valley Real Estate
Russellville, AR03.1998
High School Diploma -
Russellville High School
Russellville, AR06.1989
Skills
- Claims Processing
- Billing Dispute Resolution
- Medical Billing and Collections
- Discrepancy Resolution
- Software Proficiency-multiple EMR's
- Microsoft Office/Google Applications
- Medicare/Medicaid/Commercial insurance
Timeline
Billing Specialist
Retina Associates, PA
05.2022 - 10.2023
Bookkeeper
Paul's Plant Nursery
05.2021 - 05.2022
Office Manager
McFarland Eye Care
05.2020 - 10.2021
Office Administrator
Family Eye Clinic Of Pullman
02.2014 - 10.2019
Licensed - Property, Casualty, Life, Health Insurance
Pearson Vue
Licensed - Real Estate
River Valley Real Estate
High School Diploma -
Russellville High School
Similar Profiles
Makayla CheathamMakayla Cheatham
Ophthalmic Technician at Retina Consultants Of Carolina PAOphthalmic Technician at Retina Consultants Of Carolina PA
Julia JohnJulia John
Medical Assistant at Texas Retina AssociatesMedical Assistant at Texas Retina Associates
Savannah CornettSavannah Cornett
Clinical Research Coordinator at Austin Retina AssociatesClinical Research Coordinator at Austin Retina Associates