Andrea Lambro
Sumner,WA
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Black Diamond Dentistry
01.2021 - Current
- Maintained detailed patient records, contributing to better-informed treatment decisions and continuity of care.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Office Manager
Smile Artistry
10.2019 - 01.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Streamlined office operations by regularly evaluating workflows, identifying areas for improvement, and implementing necessary changes for increased productivity.
Dental Treatment Sales
Dr .Darrin Rapoport
01.2018 - 10.2019
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
- Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
- Boosted office productivity by maintaining accurate records and updating patient information in a timely manner.
Dental assistant/Front Office
Dr. Ronald Sherman DDS
11.2011 - 01.2018
- Enhanced patient comfort by providing gentle and thorough dental care
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Lead Dental Assistant
Dr Michael Archuleta
04.2009 - 11.2011
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
Education
RDA - Dental Assisting
Bryman College
04.2002
Skills
- Patient Education and Counseling
- Patient Intake Procedures
- Patient Counseling
- Restorative Dentistry
- Oral Surgery
- Restorative Procedures
- Equipment Sterilization
- Dental Radiography
Certification
CPR Certification
RDA - Registered Dental Assistant
Timeline
Lead Dental Assistant
Black Diamond Dentistry
01.2021 - Current
Dental Office Manager
Smile Artistry
10.2019 - 01.2021
Dental Treatment Sales
Dr .Darrin Rapoport
01.2018 - 10.2019
Dental assistant/Front Office
Dr. Ronald Sherman DDS
11.2011 - 01.2018
Lead Dental Assistant
Dr Michael Archuleta
04.2009 - 11.2011
RDA - Dental Assisting
Bryman College