Summary
Servant leader with over 20 years of experience in team leadership and customer service enhancement. Demonstrated success in inspiring associates and creating high-performance environments. Proven track record of achieving results through effective team management and strategic initiatives.
Overview
27
27
years of professional experience
Work History
Store Manager
The Home Depot Inc
Chesterfield, Missouri
03.2014 - Current
- Oversee daily store operations of 6 different HD stores, in three different metro markets, ranging in volume from 35 million to 85 million
- Managed inventory levels, coordinated stock replenishment, and optimized product displays to ensure product availability and drive sales.
- Trained and mentored staff on customer service best practices and product knowledge.
- Conducted regular staff meetings to align team on goals and store promotions, fostering a collaborative work environment.
- Implemented visual merchandising strategies that enhanced customer shopping experience, leading to increased customer engagement.
- Analyzed sales trends to inform merchandising decisions and improve store layout.
Assistant Store Manager
Babies "R" Us
Chesterfield, Missouri
01.2012 - 03.2014
Operations Manager
Lowe's Home Centers, LLC
Chesterfield, Missouri
01.1999 - 01.2012
Education
Bachelor of Arts - Education
05-2017
Associate of Arts - Middle School Teaching
05-2015
Skills
- Leader Behaviors
- Team building
- Staff training
- Effective communication
- Problem solving
- Adaptability to change
- Visual merchandising
Accomplishments
- -Top Performer Award, Q3 2025
-Ring of Honor Recipient
Education and Training
other,other
Timeline
Store Manager - The Home Depot Inc
03.2014 - Current
Assistant Store Manager - Babies "R" Us
01.2012 - 03.2014
Operations Manager - Lowe's Home Centers, LLC
01.1999 - 01.2012
Lindenwood University - Bachelor of Arts, Education
Saint Charles Community College - Associate of Arts, Middle School Teaching