Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Andrea Macias

San Bernardino,CA

Summary

Public safety professional with extensive experience ensuring community safety and security. Skilled in emergency response, conflict resolution, and risk assessment. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and effective in maintaining public order and safety.

Overview

12
12
years of professional experience

Work History

Public Safety Officer /Field Training Officer

San Manuel Band of Mission Indians
09.2021 - Current
  • Conducted thorough investigations into public safety incidents, compiling detailed reports for further action.
  • Responded to emergency calls efficiently, providing immediate assistance and coordinating with other emergency services.
  • Performed as Acting Sergeant for the Casino Division, assisting with daily operations such as operational schedules, report completion, informative briefings, while ensuring business continuity.
  • Effectively train, mentor, and evaluate Department Trainees while ensuring understanding of all department procedures/protocols such as collecting evidence, investigative tactics, report writing, and post assignments.

Public Safety Assistant / Field Training Assistant

San Manuel Band of Mission Indians
10.2020 - 09.2021
  • Enhanced public safety by proactively patrolling assigned areas and identifying potential hazards.
  • Supported business continuity by completing special details such as Chip fills, Special audits, and Cash dispensing units, accurately and effectively.
  • Trained and mentored new department trainees, while ensuring complete comprehension of the department's policies, procedures, and protocols.
  • Developed customized learning plans to address individual performance gaps, elevating overall team productivity levels.

Environmental Services Housekeeper / CWA Union Rep

San Manuel Band of Mission Indians
06.2016 - 05.2020
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Advocated for employees and acted as a liaison between the union and the organization's leadership.
  • Represent employees in meetings, disciplinary proceedings, and grievance procedures.

Leasing Director

Nijjar Realty Inc.
10.2012 - 05.2015
  • Supervised a team of approximately 25 leasing consultants to ensure maximum occupancy of rental units and high renewal rates.
  • Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
  • Collaborated closely with property managers to ensure consistent communication between departments for seamless operations.
  • Guide the activities and operations of the leasing team to ensure revenue goals were achieved. Organize meetings where leasing operations were discussed to identify solutions necessary for achieving occupancy targets.

Education

Associate of Science - Criminal Justice

San Bernardino Valley College
San Bernardino, CA
07-2026

High School Diploma -

Corona High School
Corona, CA
06-2012

Skills

  • De-escalation strategies
  • First aid certified
  • Report preparation
  • Emergency response
  • Conflict Resolution
  • Managing Priorities
  • Strategic Decision Making
  • Training

Accomplishments

  • Exceeded the Department's expectations 3 years in a row.
  • Officer of the Month - September 2023.

Timeline

Public Safety Officer /Field Training Officer

San Manuel Band of Mission Indians
09.2021 - Current

Public Safety Assistant / Field Training Assistant

San Manuel Band of Mission Indians
10.2020 - 09.2021

Environmental Services Housekeeper / CWA Union Rep

San Manuel Band of Mission Indians
06.2016 - 05.2020

Leasing Director

Nijjar Realty Inc.
10.2012 - 05.2015

Associate of Science - Criminal Justice

San Bernardino Valley College

High School Diploma -

Corona High School
Andrea Macias