Andrea Martin
Seattle,Washington
Summary
Second-year University of Washington art student with three years of cashier, food service, and customer service experience. Skilled in problem-solving and effective communication. Adaptable to fast-paced environments and able to handle various customer needs. Seeking an opportunity to contribute to a team-oriented company and provide exceptional service to customers.
Overview
4
4
years of professional experience
Work History
Host/Food Runner
Cactus
Seattle, WA
03.2024 - Current
- Greeting guests at the front desk and over the phone with a friendly and welcoming attitude and walking guests to their tables.
- Accurately recording reservations and wait-list information for efficient seating management.
- Checking all dishes before delivering them to ensure that service quality standards are met.
- Efficiently delivering food orders from kitchen to tables in a timely manner.
- Conducting regular checks on tables to offer additional services and ensure customer satisfaction.
- Bussing dirty tables and clearing empty dishes from guest's tables to maintain a clean dining atmosphere.
Cashier
Din Tai Fung
Seattle
06.2023 - 03.2024
- Assisted servers and customers with cash and card transactions.
- Assembled to-go orders in a fast-paced environment.
- Prepped condiments and sides.
- Assisted customers over the phone with reservations, ordering, and other inquiries.
- Maintained a clean and organized cashier station to ensure efficient and accurate transactions.
- Trained new cashiers on cash and card transactions, order taking, and customer service.
Customer Service Representative/Cashier
University Bookstore
Seattle
08.2022 - 06.2023
- Folded and organized clothing and merchandise
- Organized and audited merchandise through an online inventory system
- Assisted customers with transactions, returns, and general questions
- Maintained a clean and organized work environment to ensure a positive shopping experience for customers.
Cashier
Angus Burger
Snohomish
08.2020 - 08.2022
- Provided friendly and attentive service to guests
- Assembled dine-in and to-go orders for guests
- Prepared side dishes and dessert items
- Maintained cleanliness around the restaurant.
Education
Bachelor of Arts - Interdisciplinary Visual Arts
The University of Washington
Seattle09-2025
High School Diploma -
Henry M. Jackson High School
Mill Creek, WA06.2022
Skills
- Managing Reservations
- Telephone reception
- Customer Service
- Front of House Organization
- Guest Relations
- Team Collaboration
- POS Systems
- Server Support
- Table Bussing
- Food Running
- Takeout order processing
- Strong interpersonal skills
Languages
English
Timeline
Host/Food Runner
Cactus
03.2024 - Current
Cashier
Din Tai Fung
06.2023 - 03.2024
Customer Service Representative/Cashier
University Bookstore
08.2022 - 06.2023
Cashier
Angus Burger
08.2020 - 08.2022
Bachelor of Arts - Interdisciplinary Visual Arts
The University of Washington
High School Diploma -
Henry M. Jackson High School
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