Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Martin

Independence

Summary

Diligent with a solid background in providing compassionate support to individuals. Adept at managing daily activities and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service/Cook's Assistant

Kwik Star
Waterloo
07.2025 - Current
  • Prepared food items to meet Kwik Star's quality and safety standards, ensuring customer satisfaction.
  • Operated kitchen equipment, ensuring proper use and maintenance protocols.
  • Maintained a clean and organized kitchen workspace during all shifts.
  • Ensured compliance with health regulations during food handling and storage.
  • Delivered exceptional customer service by promptly addressing special requests and ensuring a positive dining experience.
  • Cooked items on grills, fryers, and broilers according to quality guidelines, maintaining consistency in food presentation and taste.

Direct Support Professional

Northstar Community Services
Waterloo
02.2025 - 07.2025

I’m am currently Staff for 2 adults in my current employer's first house. I started from the beginning.

I work afternoon/evenings and pick up or cover shifts and have also worked over night shifts.

I help out, coach , demonstrate and encourage self advocacy and personal development.

I help out, coach, demonstrate and encourage self-advocacy and personal development.

Professional Seamstress

Melody’s Alterations
05.2024 - 01.2025
  • Altered and hemmed Type and Type garments, ensuring custom-fit for client satisfaction.
  • Measured and cut fabric for garment construction according to customer specifications.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Drafted designs and patterns for original garments, translating client visions into tangible products.
  • Drew patterns, cut fabric pieces, assembled, and sewed garments, producing high-quality custom apparel.

Part Owner/ Manager

M&M Bakery
11.2018 - 04.2024
  • Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
  • Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
  • Coordinated daily operations, ensuring timely project completion and high-quality standards at every production stage.
  • Spearheaded the introduction of new products or services, resulting in substantial revenue growth for the company.
  • Conducted training sessions to enhance employee skills in daily operations.
  • Managed day-to-day business operations.
  • Built connections with customers, nurturing relationships to foster loyalty and repeat business.

Education

No Degree -

JCCC
Overland Park, KS

Skills

  • Client support
  • Client documentation
  • Decision-making support
  • Health and safety requirements
  • Client transportation
  • Recreational activities
  • Progress documentation
  • Community integration
  • First aid and CPR
  • CPR certification
  • Behavior redirection
  • De-escalation techniques
  • Problem-solving
  • Verbal and written communication
  • Report writing
  • Empathy and patience
  • Case documentation

Certification

Medication Manager

Mandt traing

Mental Health First aid

Adult CPR

Food Handlers card ( certificate)

Timeline

Customer Service/Cook's Assistant

Kwik Star
07.2025 - Current

Direct Support Professional

Northstar Community Services
02.2025 - 07.2025

Professional Seamstress

Melody’s Alterations
05.2024 - 01.2025

Part Owner/ Manager

M&M Bakery
11.2018 - 04.2024

No Degree -

JCCC
Andrea Martin