Andrea Martinez
Soledad,CA
Summary
Committed job seeker with a history of meeting company needs with organized and consistent practices. Does well working under pressure, adapting to new situations, and challenging situations. Strives to help enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
Soledad, CA
06.2023 - Current
- Described menu items to customers and suggested products based on stated preferences.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Collected payments and provided accurate change.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Received and accurately processed customer payments.
- Prepared and served hot or cold beverages.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
Education
High School Diploma -
Pinnacles High School
Soledad, CA06-2023
Skills
- Positive and Professional
- Speedy and Efficient
- Friendly and Outgoing
- Professional Demeanor
- Performance Improvement
- Team Player
- Conversant in Spanish
- Exceptional Customer Service
- Active Listener
- Opening and Closing Duties
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Barista
Starbucks
06.2023 - Current
High School Diploma -
Pinnacles High School