Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Martinez

Los Angeles,CA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Suite Runner

SoFi
06.2022 - Current
  • Acted as a liaison between the suite holder and venue management, addressing any issues or concerns as they arose.
  • Established a positive rapport with guests through genuine interactions and attentive service, leading to increased guest satisfaction ratings within suites.
  • Ensured compliance with all safety regulations pertaining to food handling and sanitation within the suite area.
  • Adapted quickly to changes in event schedules or menu offerings while maintaining high levels of customer service at all times.

Diet Clerk

Kaiser Permanente
03.2022 - Current
  • Assisted in training new Diet Clerks, sharing best practices and mentoring them towards success in their roles effectively.
  • Enhanced patient satisfaction with their meals by collaborating with kitchen staff to ensure quality food preparation and presentation.
  • Provided support during mealtimes to ensure patients received appropriate assistance as needed.
  • Proficient in handling a high volume of incoming calls, with excellent communication skills.

Server

Blu Jam Cafe
01.2018 - 03.2020
  • Demonstrated strong multitasking skills by managing multiply tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Abram Friedman
Los Angeles
06-2018

Skills

  • Guest relations management
  • Multitasking Abilities
  • Customer satisfaction
  • Guest service
  • Food safety
  • Hospitality service expertise
  • Ordering procedures
  • Teamwork and collaboration
  • Time management

Languages

Spanish
English

Timeline

Suite Runner

SoFi
06.2022 - Current

Diet Clerk

Kaiser Permanente
03.2022 - Current

Server

Blu Jam Cafe
01.2018 - 03.2020

High School Diploma -

Abram Friedman

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