Gregory Looper JR
Accokeek,MD
Summary
Proven expertise in enhancing guest experiences and patient safety, demonstrated during tenure at Capital One Arena. Excelled in dining room organization and infection control, significantly improving service delivery. Skilled in guest relations management and healthcare administration, adept at leveraging both hard and soft skills to achieve exceptional outcomes.
Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.
Overview
3
3
years of professional experience
Work History
Suite Runner
Capital One Arena
11.2022 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted customers with carry-out service.
- Engaged in suggestive selling and other sales techniques.
- Monitored dining room inventory and replenished as necessary.
- Provided attentive service and proactively assessed guest needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Maintained clean and safe work environment.
Transport
MedStar Washington Hospital
04.2021 - 11.2022
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
Education
High School Diploma -
Gwynn Park High School
Brandywine, MD06.2019
Skills
- Guest Relations Management
- Dining room organization
- Menu Memorization
- Beverage Preparation
- Guest service
- Patient Safety
- Infection Control
- Healthcare administration
- Patient tagging
- Equipment Disinfection
Timeline
Suite Runner
Capital One Arena
11.2022 - Current
Transport
MedStar Washington Hospital
04.2021 - 11.2022
High School Diploma -
Gwynn Park High School
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