Open To Work
Andrea Merges
Wilmington,NC
Work Preference
Overview
36
36
years of professional experience
Work History
Assistant Store Manager
Circle K
Wilmington, NC
07.2012 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedure
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Senior Sales Manager
Dental Health Products, Inc
New Franken, WI
05.2011 - Current
- Managed customer relationships through proactive communication and timely follow-ups.
- Established strong relationships with key dental professionals, resulting in increased customer loyalty and retention.
- Leveraged CRM tools to track leads, analyze sales data, and streamline reporting processes.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Accounting Manager
Rockville Nursing Center
Rockville Centre, NY
03.1990 - 09.1994
- Led audits to assess financial integrity and improve internal controls.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Completed bi-weekly payroll for company employees.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
- Achieved timely financial reporting through diligent preparation and analysis of monthly, quarterly, and annual reports.
- Reduced outstanding accounts receivable through more effective communication strategies with clients.
- Contributed to successful external audits, preparing all necessary documentation and facilitating auditor inquiries.
- Oversaw payroll processing, ensuring accuracy and timely distribution of employee payments.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
No Degree - Accounting And Finance
Nassau Community College
Garden CityHigh School Diploma -
G.W. Hewlett High School
Hewlett06-1979
Skills
- Problem-solving
- Inventory control
- Store organization
- Attention to detail
- Store opening and closing
- POS systems
- POS systems operations
- Issue resolution
- Cash auditing
- Financial management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Assistant Store Manager
Circle K
07.2012 - Current
Senior Sales Manager
Dental Health Products, Inc
05.2011 - Current
Accounting Manager
Rockville Nursing Center
03.1990 - 09.1994
No Degree - Accounting And Finance
Nassau Community College
High School Diploma -
G.W. Hewlett High School