Andrea Meyer
Manila,AR
Summary
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Cleaning/Janitorial Assistant
American Greetings
Osceola , AR
05.2024 - 06.2024
- Disinfected surfaces using appropriate chemicals and materials.
- Ensured compliance with company policies and health and safety regulations.
- Assisted with minor plumbing repairs such as clogged toilets or sinks.
- Emptied trash receptacles and recycling bins.
- Conducted regular inspections of premises to ensure safety standards are met.
- Participated in regular training sessions to update knowledge on cleaning techniques.
- Stocked restrooms with necessary supplies.
- Cleaned windows, walls, ceilings, doors, door frames, baseboards.
- Performed routine maintenance tasks on cleaning equipment.
- Maintained inventory of janitorial supplies.
- Responded promptly to emergency clean-up requests from staff members.
- Swept and mopped floors in high-traffic areas.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Cleaned and sanitized bathrooms, sinks, countertops, and mirrors.
- Reported any damages or maintenance issues to supervisor immediately.
- Followed all safety protocols when handling hazardous materials or chemicals.
- Provided custodial services for special events as needed.
- Vacuumed carpets and upholstered furniture.
- Performed daily sweeping, mopping, and vacuuming of floors to ensure a tidy environment.
Salesman/Cashier
City Gear, Hibbett Sports
Blytheville, AR
09.2023 - 05.2024
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Developed relationships with key accounts to increase sales volume.
- Provided timely follow-up on inquiries made by potential customers.
- Greeted customers and provided information about products and services.
- Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
- Conducted regular sales meetings to review performance and develop strategies for achieving goals.
- Solicited orders from existing customers through phone calls and emails.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Educated customers on product features and technical details to highlight benefits.
- Addressed customer questions and concerns regarding products and services.
- Negotiated prices and set up contracts to finalize sales agreements.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Cashier
Kream kastle
Blytheville, AR
01.2023 - 10.2023
- I was a cashier,I checked people in and out with their food.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Prepared special orders for customers upon request in a timely manner.
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Verified customer identification when accepting checks or credit cards.
- Maintained cleanliness of work area throughout shift.
- Handled all cash transactions accurately according to established procedures.
- Ensured compliance with all applicable health codes regarding food handling procedures.
- Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
- Processed refunds and exchanges according to company policies while maintaining high customer satisfaction ratings.
- Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
Front Desk Clerk
Dawson Employment
Blytheville, AR
03.2023 - 07.2023
- Assisted in resolving customer complaints and inquiries in a timely manner.
- Answered incoming calls and directed them to the appropriate personnel.
- Responded promptly to emails sent by customers seeking assistance with their stay.
- Conducted daily shift reports to review occupancy levels and revenue figures.
- Organized files for easy retrieval when needed by management staff members.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Processed payments accurately and efficiently.
- Monitored surveillance cameras in lobby areas to ensure safety of guests and staff members.
- Updated computer system with current guest information.
- Ensured that lobby area was clean, orderly, and stocked with necessary supplies at all times.
- Greeted incoming guests warmly, issued room keys, and shared information on policies and amenities.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Gas Station Attendant/Cashier
Pj express
Gosnell, AR
02.2021 - 12.2022
- Trained new employees on company policies and procedures.
- Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Stocked shelves with merchandise and ensured that pricing was correct.
- Checked receipts against product sold for accuracy before returning change to customers.
- Responded promptly to emergency situations such as spills or fires according to company protocols.
- Assisted customers in locating items throughout the store.
- Greeted customers, answered questions, and provided assistance with purchases.
- Performed daily inventory checks on various products to ensure adequate stock levels.
- Operated cash register to process customer transactions accurately and efficiently.
- Recorded sales information into computerized system accurately and timely.
- Provided directions and information about local attractions upon request from customers.
- Processed credit card payments via POS terminal in a secure manner.
- Processed gas and amenities payments.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Prepared daily records of food and gas sales and balanced register drawers.
Waitress/Server
Grecian Steak House
Blytheville, AR
08.2022 - 11.2022
- Processed payments accurately using cash registers or POS systems.
- Assisted in seating guests at tables or booths.
- Served alcoholic beverages responsibly in accordance with state laws.
- Prepared checks accurately and processed payments promptly.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Took orders for food and drinks and delivered them to guests.
- Replenished beverages when necessary.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Bussed tables as needed during peak hours.
- Provided accurate change for cash transactions using a cash register system.
- Communicated daily specials to customers.
- Performed basic math calculations when computing bills for customers' meals.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers and provided menus.
- Participated in team meetings to discuss new menu items or changes in policy.
- Checked out customers in a timely manner, ensuring that all items were scanned properly.
- Assisted other staff members with tasks as needed during peak hours or periods of high customer volume.
- Performed housekeeping duties such as cleaning countertops, restocking supplies.
- Provided accurate change when applicable.
- Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
- Responded promptly to customer inquiries about available products or services.
Education
High School Diploma -
Gosnell High School
Gosnell, AR02-2024
Skills
- Cashiering
- Serving Experience
- Cooking
- Kitchen Experience
- Food Service
- Cash Handling
- Sales
- Good judgement
- Organization
- Computer networking
- Social media management
- Retail sales
- Cash register
- Serving
- Analysis skills
- Customer service
- Marketing
- Negotiation
- Restaurant experience
- Hospitality
- Guest relations
- Cleaning
- Supervising experience
- English
- Customer relationship management
- Account Management
- Management
- Payroll
- Fluent
- Supply Management
- Inventory Control
- File Management
- Call Routing
- Front Office Management
- Customer Service
- Administrative Support
- Appointment confirmation
- Office Administration
- Clerical Support
- Scheduling
- Bookkeeping
- Appointment Scheduling
- Time Management
- Office Management
Certification
Driver's License
Timeline
Office Cleaning/Janitorial Assistant
American Greetings
05.2024 - 06.2024
Salesman/Cashier
City Gear, Hibbett Sports
09.2023 - 05.2024
Front Desk Clerk
Dawson Employment
03.2023 - 07.2023
Cashier
Kream kastle
01.2023 - 10.2023
Waitress/Server
Grecian Steak House
08.2022 - 11.2022
Gas Station Attendant/Cashier
Pj express
02.2021 - 12.2022
High School Diploma -
Gosnell High School