Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Andrea Miranda

Las Vegas,Nevada

Summary

Dynamic customer service professional with a proven track record at Target and previous places of employment, specializing in conflict resolution and effective team collaboration. Demonstrates exceptional bilingual communication skills to enhance guest experiences and drive continuous improvement in service delivery. Committed to creating welcoming environments and ensuring customer satisfaction through first-rate interpersonal and decision-making abilities.

Overview

3
3
years of professional experience

Work History

Guest Service Advocate

Target
Lake Stevens, Washington
10.2024 - 03.2025
  • Delivered exceptional guest service with friendly and helpful attitude.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.
  • Collaborated with internal teams to address guest service issues and facilitate special requests.

Front of House Employee

North Fork Kitchen
Index, Washington
06.2023 - 03.2025
  • Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Handled customer queries and complaints, ensuring satisfactory resolution.
  • Resolved customer complaints in a professional and courteous manner.
  • Bussed tables between courses, loading and unloading trays to expedite service.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.

Kids Club Associate

LA Fitness
Renton, Washington
08.2022 - 05.2023
  • Provided quality customer service to children and parents.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Observed and monitored children's play activities.
  • Maintained organized and clean classroom and play areas.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Provided positive reinforcement to encourage appropriate behavior among children.

Education

Associate of Applied Science - Criminal Justice

Everett Community College
Everett, WA

Skills

  • Report writing
  • Team collaboration
  • Customer service
  • Conflict resolution
  • Time management
  • Continuous improvement
  • Reasoning
  • Client representation
  • Written communication
  • Group discussions
  • Interpersonal communication
  • Communication skills
  • Relationship building
  • Training skills
  • Self motivation
  • Bilingual in English and Spanish

Accomplishments

  • President's list for fall and winter quarter

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Guest Service Advocate

Target
10.2024 - 03.2025

Front of House Employee

North Fork Kitchen
06.2023 - 03.2025

Kids Club Associate

LA Fitness
08.2022 - 05.2023

Associate of Applied Science - Criminal Justice

Everett Community College

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