Luke Cannon
Frisco
Summary
I am seeking an entry-level position as an automotive technician seeking to grow in a professional automotive environment. I have fundamental knowledge/experience of changing oil, brake systems, tire rods, spark plugs, alternator/serpentine belt and basic diagnostic knowledge with an OBDII. I do not show up late or call out. I am quick to learn new software and skills.
Overview
4
4
years of professional experience
Work History
Guest Service Advocate
Target
Frisco
11.2021 - Current
- I started off as a cashier and was promoted to Guest Service Advocate, which includes managerial tasks.
- Resolved customer complaints with empathy and effective problem-solving skills.
- Collaborated with team members to optimize service delivery processes.
- Assisted guests with inquiries and provided product information.
- Educated customers on store policies and promotions to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Supported training of new staff on customer service protocols and procedures.
- Engaged in continuous learning to stay updated on product offerings and services.
- Ensured all service requests were completed within established timelines while meeting quality standards.
Education
Associate of Science - Marine Biology
Collin College
Mckinney, TX12-2024
Skills
- Analytical thinker
- Customer service
- Team collaboration
- Guest relations
- Effective communication
- Organization and time management
- Task prioritization
- Staff training
- Punctuality
- Fast, thorough learner
- Retains information
Custom Section 1
- Adrianne Lockett (214) 864-5775 Target (Current employer)
- Michael Fort (469} 389-9463
Timeline
Guest Service Advocate
Target
11.2021 - Current
Associate of Science - Marine Biology
Collin College