Shelby Vanheel
Stanchfield,MN
Summary
Insightful Laboratory Assistant brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.
Overview
2
2
years of professional experience
Work History
Guest Service Advocate
Athletics Department
09.2022 - 05.2024
- Delivered friendly service and offered expert support in every interaction
- Cooperated/communicated with coworkers and supervisors to navigate wheelchair assistance throughout the sports stadiums
- Handled customer inquiries and suggestions courteously and professionally.
- Improved overall patron satisfaction rates by promptly addressing concerns or issues with proposed solutions.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Biochemistry
University of Wisconsin - Madison
05.2024
Skills
- Sample Preparation
- Laboratory safety protocols
- PCR techniques
- Lab result interpretation
- Microscopy techniques
- Interpersonal and written communication
- Lab equipment maintenance
- Organizational Skills
- Qualitative and Quantitative research
- Critical thinker
Current location
36134 polk st NE, Stanchfield, MN, 55080
Permanent location
36134 polk st ne, Stanchfield, MN, 55080
Campus involvement
- Succulent club
- Delta Delta Delta member
Coursework
- Organic Chemistry/Laboratory
- Analytical chemistry/Laboratory
- Physical Chemistry
- Intro Biochemistry
- Advanced Biochemistry/Laboratory
- Microbiology/ Laboratory
- Biology of Diseases
- Physics
Timeline
Guest Service Advocate
Athletics Department
09.2022 - 05.2024
Bachelor of Science - Biochemistry
University of Wisconsin - Madison
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