Andrea Molina
Long Beach,CA
Summary
Highly motivated and industrious student, eager to deepen my understanding of the dynamic Border security. Possess a proven track record of customer interaction, seamless teamwork, and proficient task completion. Fueled by an unwavering enthusiasm for embracing fresh opportunities and overcoming challenges. Exemplify an exceptional work ethic, remarkable adaptability, and outstanding interpersonal finesse. Proficient in independent work, adept at rapidly assimilating novel proficiencies.
Overview
4
4
years of professional experience
Work History
Retail Supervisor
JD sports/Finish Line
Lakewood, California
05.2025 - Current
- Supervised daily operations to ensure smooth store functionality.
- Trained and developed team members on customer service best practices.
- Coordinated visual merchandising to enhance product displays and promotions.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Supervised work of cashiers, training new team members and monitoring performance.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
- Assisted in training new employees on product knowledge, customer service and cash handling procedures.
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
- Coordinated restocks to keep retail displays organized and full for customers.
- Monitored sales performance of team members to ensure goals were met or exceeded expectations.
Game Operator
Pas Pumpkin Patch
Long Beach, California
10.2022 - 10.2022
- Operated games and attractions for guests at seasonal event.
- Ensured safety compliance while managing guest interactions.
- Assisted in setting up and dismantling game booths each day.
- Provided friendly customer service to enhance guest experience.
- Reported any malfunctions or repairs needed for games to management staff.
- Resolved disputes between players regarding game rules or payouts.
Education
High School Diploma -
Ernest S. Mcbride Senior High School
Long Beach, CA06-2023
Some College (No Degree) - Undecided
Long Beach City College
Long Beach, CA05-2026
Skills
- Customer relationship management
- Staff Management
- Strong Work Ethic
- Computer Literate
- Customer service
- Employee training
- Time management
- Store maintenance
- Customer service management
- Cash handling oversight
- Sales reporting
- Problem resolution
References
- Ernesto Molina- USPS Mail Handler
Cell (562)-708-0527
- Danny Torresillas- JD Sports Manager
Cell (310)- 346-1088
Timeline
Retail Supervisor
JD sports/Finish Line
05.2025 - Current
Game Operator
Pas Pumpkin Patch
10.2022 - 10.2022
High School Diploma -
Ernest S. Mcbride Senior High School
Some College (No Degree) - Undecided
Long Beach City College