Andrea Morales
Kissimmee,Florida
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 2 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Currently in the last months of nursing school and looking for a Nursing position in ICU where I can expand my career as a focused patient care professional committed to support patients in feeling secure and comfortable during their hospital stay. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet patients needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in a Nursing position.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
HCA Osceola Regional
04.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
SENIOR ASSISTANT MANAGER
POINT OF VIEW INC | DESIGNER EYES INC
11.2016 - 05.2020
- Led a team of junior assistants, ensuring efficient task completion and professional development.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
OPERATIONS ASSISTANT MANAGER
SUNGLASS HUT - LUXOTTICA
09.2015 - 01.2016
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
Sales SUPERVISOR
PUMA NORTH AMERICA
01.2009 - 01.2015
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Associates Degree in N Nursing - Nursing
Rasmussen University
06.2024
Graphic Design -
Escuela SuperioR Politecnica DEL LITORAL
Ecuador01.2008
Skills
- Vital signs monitoring
- Patient Observation
- Infection control standards
- Blood Glucose Testing
- Catheter Care
- Professional Bedside Manner
- Mobility Assistance
- IV Insertion
- Time Management
- Basic Life Support
- ADL support
- Data Collection
- Infection prevention
Languages
Spanish
English
Portuguese
Timeline
Patient Care Technician
HCA Osceola Regional
04.2022 - Current
SENIOR ASSISTANT MANAGER
POINT OF VIEW INC | DESIGNER EYES INC
11.2016 - 05.2020
OPERATIONS ASSISTANT MANAGER
SUNGLASS HUT - LUXOTTICA
09.2015 - 01.2016
Sales SUPERVISOR
PUMA NORTH AMERICA
01.2009 - 01.2015
Associates Degree in N Nursing - Nursing
Rasmussen University
Graphic Design -
Escuela SuperioR Politecnica DEL LITORAL