Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Nagers

Office Management/ Accounting Specialist
Saint Leonard,MD

Summary

Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

Overview

6
6
years of professional experience

Work History

Accounts Receivable Manager

Big Stuff Inc.
Forestville , MD
01.2021 - Current
  • Prepared bills receivable, invoices and bank deposits.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Processed incoming payments in accordance with established financial policies.


Accounts Receivable Specialist

WB Waste Solutions LLC.
Hyattsville, MD
08.2018 - 01.2021
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Posted daily checks/ACH payments and applied to invoices

Operations Coordinator

WB Waste Solutions LLC.
Hyattsville, MD
07.2017 - 08.2018
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Developed and implemented daily operations plans such as routes, employee assignments and promotional strategies.
  • Oversaw day-to-day operations of large teams across several sites.
  • Collaborated with area managers to evaluate needs and optimize operational plans.

Customer Service Representative

WB Waste Solutions LLC.
Hyattsville, MD
03.2016 - 07.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Calvert High School
Prince Frederick, MD
06.2018

Skills

  • Validation of Discrepancies
  • Monthly Reconciliations
  • Performance Analytics
  • Sales Support

Timeline

Accounts Receivable Manager

Big Stuff Inc.
01.2021 - Current

Accounts Receivable Specialist

WB Waste Solutions LLC.
08.2018 - 01.2021

Operations Coordinator

WB Waste Solutions LLC.
07.2017 - 08.2018

Customer Service Representative

WB Waste Solutions LLC.
03.2016 - 07.2017

High School Diploma -

Calvert High School
Andrea NagersOffice Management/ Accounting Specialist