Andrea Nelson
Seward,Nebraska
Summary
Proven Certified Pharmacy Technician with extensive experience at CVS Pharmacy, adept in HIPAA compliance and patient confidentiality. Demonstrates exceptional problem-solving abilities and a commitment to quality assurance, ensuring efficient prescription processing and customer satisfaction. Skilled in aseptic techniques and data entry, consistently maintaining high standards of service and regulatory adherence. Also, have taken labs in microbiology and histology and have a strong interest in laboratory.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
Pueblo, CO
10.2023 - 11.2024
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Performed administrative duties such as filing, data entry, answering phones.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Maintained clean and organized pharmacy shelving and work areas.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
Certified Pharmacy Technician
Walgreens
Pueblo, CO
03.2020 - 10.2023
- Established and updated patient profiles, medications and insurance details.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Performed administrative duties such as filing, data entry, answering phones.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Maintained clean and organized pharmacy shelving and work areas.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Answered telephones to respond to questions or requests.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Education
Bachelor of Science - Biochemistry
Colorado State University Pueblo
Pueblo, CO05-2024
Skills
- Problem-solving skills
- HIPAA
- Drug storage procedures
- Data entry
- Time management
- Quality assurance and control
- Attention to detail
- Aseptic techniques
- Patient confidentiality
- Regulatory compliance
- Biohazard management
Languages
English
Professional
Certification
- PTCB certification
Timeline
Certified Pharmacy Technician
CVS Pharmacy
10.2023 - 11.2024
Certified Pharmacy Technician
Walgreens
03.2020 - 10.2023
Bachelor of Science - Biochemistry
Colorado State University Pueblo