Dagan Carroll
Idaho Falls,Idaho
Summary
Dedicated professional adept at multitasking and organizational skills, with a strong commitment to community service and animal welfare. Proven track record in driving revenue through effective sales strategies and enhancing customer loyalty by promoting positive experiences. Well-versed in merchandise exchange protocols and quick to adapt to new processes, ensuring seamless operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Fiesta Ole Restaurant Group
Idaho Falls, ID
01.2023 - 01.2024
- Gained experience in employee training and development.
- Enhanced customer service.
- Maintained drive-through operations, ensured accurate cash handling, and delivered quick transactions.
- Greeted customers and provided friendly customer service.
- Complied with all health and safety regulations while performing job duties.
- Resolved customer complaints in a professional manner.
- Offered customers carry-out service at completion of transaction.
- Maintained cleanliness and presentation of stock room and production floor.
- Answered incoming phone calls from customers regarding product availability or store locations.
Customer Service Cashier
Arctic Circle
Idaho Falls, ID
01.2022 - 01.2023
- Developed skills to manage and transform negative audiences.
- Gained skills in managing large crowds.
- Complied with all health and safety regulations while performing job duties.
- Resolved customer complaints in a professional manner.
- Offered customers carry-out service at completion of transaction.
- Welcomed customers, offering assistance to help find store items.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
GED -
Juniper Hills High School
St Anthony, ID02-2025
Skills
- Effective Communication
- Effective Organization
- Animal Welfare Management
- Conflict Resolution
- Collaborative Teamwork
- Strong Work Ethic
- Up-selling techniques
- Customer complaint resolution
- Time management
Certification
- OSHA (construction ,argrculture ,EMS , auto motive , geneal industry)
Affiliations
- Community Service :
Idaho Falls Animal Shelter, Idaho Falls Aquarium Annual Fisherman's Breakfast, St Anthony, ID, Fremont County Golf course
Positive Peer Culture Training
I learned how to help peers and support them
References
- Ms. Andrea Ohman, Instructor Specialist, Andrea.ohman@IDJC.idaho.gov
References
References available upon request.
Timeline
Customer Service Cashier
Fiesta Ole Restaurant Group
01.2023 - 01.2024
Customer Service Cashier
Arctic Circle
01.2022 - 01.2023
GED -
Juniper Hills High School
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