Andrea Olderham
Springfield
Summary
I am seeking per diem/ flexible schedule and would be available for some weekend shifts. Personable and compassionate with solid foundation in patient care and health sciences. Experienced Case Manager with comprehensive understanding of medical terminology, patient assessment and discharge care needs. Committed to enhancing patient well-being and delivering high-quality care.
Overview
31
31
years of professional experience
Work History
RN Care Coach
Circle Link Health
09.2024 - Current
- Telephonic Case Management of Medicare based population identified with 2 chronic conditions
- Provide education on symptoms, medication and disease management with the goal to ensure disease management between office visits
- Identify patients who require Transitional care management: ensure discharge care needs are met; assist with scheduling TCM follow up
Intake Assessor
Carestar
05.2024 - 08.2024
- Complete in-home assessment of patients to determine eligibility for the Ohio Home Care Waiver Program
Ambulatory Care Manager
Springfield Regional Medical Center
04.2021 - 10.2023
- Provide telephonic Case Management to patients identified as high risk for hospital readmission
- Education provided in regard to chronic disease management
- Ensure compliance with medications and with local Providers as directed; schedule routine and sick appointments
- Work with various insurance companies to assist shared patients to connect to local resources for transport, financial assistance with medications, housing and other potential barriers
- In addition; added role of lead for patients enrolled in Remote Patient monitoring with the focus being monitoring patient's daily VS and responding to status change triggering yellow and or red alerts and ensuring appropriate intervention
Care Transition Nurse
Springfield Regional Medical Center
01.2018 - 04.2021
- Telephonic Case Management of recently discharged patients to review discharge instructions, reconcile medications, educate on chronic disease management and connect to needed resources to prevent hospital readmission
- Meet with patients while Inpatient to establish a relationship and collaborate with Inpatient Case Management, HHC/ Hospice/ Palliative Care / DME etc
- To support discharge planning
- Present Navi Health d/c level of care reports to instruct on PT/OT recommendation for support needed to ensure safe discharge plan
- During COVID transitioned to remote work to provide telephonic triage to patients who are COVID+ and or at risk for COVID to ensure symptom management
- Provided education in r/t medications, disease management, Provider follow up and local resources to assist during isolation period
Discharge Call Coordinator
Springfield Regional Medical Center
01.2017 - 11.2018
- Telephonic follow up with patients recently discharged after hospital Inpatient stay
- Review medications, discharge instructions and connect to resources such as Home Health Care, Hospice, Palliative Care, elderly support, etc
- As needed to ensure discharge care needs are met
Inpatient Quality: Patient Relations Manager, Infection Control Coordinator
Springfield Regional Medical Center
01.2014 - 01.2017
- Clinical chart review: Core Measures, Complaints/ Grievances, Infectious disease
- Manage Inpatient and Outpatient Complaints and grievances, conflict resolution as needed
- Provide staff education, rounding on units, generate monthly reports for performance improvement, collaborate with leadership to improve customer satisfaction, present yearly data to Quality council, cross trained for Inpatient Case Management/ UR
Hospice RN Case Manager
04.2005 - 05.2015
- Various RN duties: cover daily visits, patient/ family education, Hospital Hospice/ Palliative Care Liaison, RN Intake, Admissions, supervision/ training of Home Health Aides, Chart/Utilization Review/ Pre-certification of Insurance
Train the Trainer
Clark Tech College
12.2008 - 04.2009
- Instructor for State Tested Nurse Aide Program
Infection Control Coordinator
Mental Health Services of Clark County
01.2007 - 01.2008
- Coordination of Infection Control data, provide staff education, administer annual employee flu shots, new employee orientation, monitor compliance to support Primary Infection Control Manager, clinical chart review, for Quality, Inpatient authorization
Home Health/ Passport Case Management RN
02.1996 - 04.2005
- Various skilled RN duties in patient home such as wound care, medication and chronic disease management support and education
- Complete referral intake, supervise and train Home Health aides, cover wellness clinic at Oakwood Village, cover staffing as needed; cross trained for TB testing
Staff RN/ Skilled Nursing Unit
01.1994 - 02.1996
- Perform various RN duties as per job description
Education
Train the Trainer - Instructor for State Tested Nurse Aide Program
Clark Tech College
Springfield, OH04.2009
RN, BSN -
Wright State University
Springfield, OH12.1993
Skills
- Self motivated
- Detail oriented
- Flexible to changing work environment
- Remote telephonic Case Management experience
Additionalskillsawards
- Self motivated, detail oriented, flexible to changing work environment, remote telephonic Case Management experience
- Springfield Regional Medical Center Core Culture Award winner 2022
Cover Letter
As a previous employee of CTC as a Train the Trainer/ Instructor; I would be very eager to return to the role. I have a Bachelor of Science in Nursing and have experience with teaching in this venue and have been in charge of CNA training in my roles in HHC and Hospice. I am a dedicated, hard working nurse who values the call of the nursing field. I recently obtained my Compact Licensure and am working in a contracted role as an RN Care Coach. I am seeking per diem/ flexible schedule and would be available for some weekend shifts. I would very much appreciate your consideration for this position. Thank you so much for your time and attention to this application. I look forward to hearing from you. I can best be reached at 937-605-2047 or via e-mail at ande.olderham@yahoo.com.
Timeline
RN Care Coach
Circle Link Health
09.2024 - Current
Intake Assessor
Carestar
05.2024 - 08.2024
Ambulatory Care Manager
Springfield Regional Medical Center
04.2021 - 10.2023
Care Transition Nurse
Springfield Regional Medical Center
01.2018 - 04.2021
Discharge Call Coordinator
Springfield Regional Medical Center
01.2017 - 11.2018
Inpatient Quality: Patient Relations Manager, Infection Control Coordinator
Springfield Regional Medical Center
01.2014 - 01.2017
Train the Trainer
Clark Tech College
12.2008 - 04.2009
Infection Control Coordinator
Mental Health Services of Clark County
01.2007 - 01.2008
Hospice RN Case Manager
04.2005 - 05.2015
Home Health/ Passport Case Management RN
02.1996 - 04.2005
Staff RN/ Skilled Nursing Unit
01.1994 - 02.1996
Train the Trainer - Instructor for State Tested Nurse Aide Program
Clark Tech College
RN, BSN -
Wright State University