Summary
Overview
Work History
Education
Skills
Unpublished Manuscripts
Undergraduate Organizations
Volunteer Experience
Certification
Languages
Timeline
Generic

Andrea Otti

San Antonio,TX

Summary

A well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, patients, and team members to further company goals. Expertise in recordkeeping, mail management, and data entry.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Listing Coordinator Assistant

Otti Estates
06.2020 - 08.2021
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Promoted properties to target audiences to enhance revenue generation.
  • Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
  • Worked with supervisor to assess needs and determine best courses of action.

Merchandise Associate

Marshalls TJX Companies
07.2020 - 07.2021
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Greeted, serviced and thanked all customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Created attractive displays to promote items.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Updated signage and price tags to reflect current sales.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Worked with managers and advertising directors to optimize promotions.

Cashier

Marshalls TJX Companies
12.2021 - 01.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Optometric Technician

Eye Tech- AEG Vision
06.2022 - 08.2022
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Documented observations and baseline measurements in medical records.

Physical Therapist Technician; PRN

The Non-Surgical Center Of Texas
03.2023 - 05.2024
  • Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.
  • Enhanced patient recovery by implementing tailored physical therapy exercises and treatment plans.
  • Provided compassionate care to patients, fostering a supportive environment conducive to healing and recovery.
  • Contributed to a positive clinic atmosphere through effective communication skills, empathetic listening, and professionalism.
  • Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
  • Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
  • Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.

Optometric Technician

Innovative Eyecare
06.2023 - 08.2023
  • Improved patient care by conducting comprehensive visual pre-testing procedures.
  • Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
  • Managed administrative duties with phone reception, insurance billing, and payment processing.
  • Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
  • Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.

Certified Group Fitness Instructor

University Of Texas At San Antonio Recreation
08.2023 - 05.2024
  • Enhanced participant motivation by incorporating diverse workout routines and engaging music selections in group fitness classes.
  • Increased class attendance by promoting a positive, inclusive environment for all fitness levels.
  • Collaborated with gym management to develop innovative group fitness programs tailored to the needs of the facility members.
  • Reduced injury rates by consistently emphasizing proper form and technique during workouts.
  • Assisted in marketing efforts for new program launches, resulting in increased class enrollment numbers.
  • Continuously expanded professional knowledge through ongoing education workshops and certifications, enhancing instruction quality in the process.

Education

Bachelor of Arts - Medical Humanities

University of Texas At San Antonio
1 UTSA Circle, San Antonio, TX 78249
05.2024

High School Diploma -

James Bowie High School
4301 W Slaughter Lane, Austin, TX 78749
05.2020

Skills

  • Presentation Skills, proficient at providing relevant and interesting information on a project
  • Patient Service, always friendly and understanding to meet patients' needs whenever an issue or concern at hand
  • Negotiation, always provided effective verbal communication with patients and highlighted pros of special services
  • Product Knowledge, always aware and exceed in keeping up with dated information
  • Problem Solver, always finds a satisfied solution to any given situation
  • Team worker, cooperative with other coworker in goals to make a stronger association
  • Cooperative Attitude, am very empathetic of different opinions and idea
  • Detail-Oriented, put much time and effort to showcase an efficient project
  • Self-Confidence, strong minded and motivated to showcase personal skills
  • Work Task Prioritization, always sets goals to complete tasks first hand
  • Relationship Building, open and interested in building a bond with team

Unpublished Manuscripts

02/2024 - Current / “Girl Young Age Research in North Nigeria” : Co-authors Gregory Orewa, Sofia Smeigh, Miriam Aliyu, Maysa Sapargeldiyeva, Stephanie Degges, Jimo Hitopa, Andrea Otti In progress

Undergraduate Organizations

  • University of Texas at San Antonio Group Fitness: 2023-2024
  • My Sister’s Keeper: 2021-2023
  • Black Health Professionals: 2022-2024

Volunteer Experience

03/2020 - 08/2022 Elementary Kids Mentee: Academy4Kids - South Austin, Texas

05/2023 - 12/2023 Assisted Living Coordinator: Bannockburn Church - Kyle, Texas

Certification

CPR/ First Aid Certification

AFAA Group Fitness certification

Languages

English
Native or Bilingual
Spanish
Professional Working
Igbo
Native or Bilingual

Timeline

Certified Group Fitness Instructor

University Of Texas At San Antonio Recreation
08.2023 - 05.2024

Optometric Technician

Innovative Eyecare
06.2023 - 08.2023

Physical Therapist Technician; PRN

The Non-Surgical Center Of Texas
03.2023 - 05.2024

Optometric Technician

Eye Tech- AEG Vision
06.2022 - 08.2022

Cashier

Marshalls TJX Companies
12.2021 - 01.2022

Merchandise Associate

Marshalls TJX Companies
07.2020 - 07.2021

Listing Coordinator Assistant

Otti Estates
06.2020 - 08.2021

Bachelor of Arts - Medical Humanities

University of Texas At San Antonio

High School Diploma -

James Bowie High School

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