ANDREA PALMIERI
Plantation
Summary
Compassionate and reliable professional with a diverse background in healthcare administration, medical billing and coding, customer service, office operations, childcare, and community support. Licensed EMT with CPR certification and volunteer firefighter experience, showcasing strong organizational and records management skills. Proven ability to develop age-appropriate curricula and foster positive relationships with children and parents, making this candidate well-suited for medical office or childcare roles that prioritize safety and compassionate care. Adaptable and team-oriented, equipped with exceptional problem-solving and communication skills to effectively contribute to organizational goals.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Assistant Manager
The UPS Store
Plantation, FL
12.2025 - 03.2026
- Supervise daily store operations and assist with staff coordination.
- Support customers with shipping, packaging, printing, and business services.
- Process transactions and maintain accurate documentation and records.
- Resolve customer concerns and maintain strong service standards.
Volunteer Firefighter
Plantation Fire Rescue
2024 - Current
- Respond to emergency calls and assist with fire suppression and medical response.
- Support patient care during emergency incidents.
- Maintain equipment and participate in ongoing safety training.
Medical Billing & Coding Specialist
Medical Offices
- Processed medical billing codes and insurance claims.
- Verified insurance information and patient records.
- Posted insurance payments and reconciled accounts receivable.
Administrative & Accounting Support
Various Offices
08.2016 - 09.2023
- Managed billing, financial records, and accounts receivable as well as maintained spreadsheets and completed data entry tasks. Along with Assisting with scheduling, office operations, and customer communication.
Education
J.P. Taravella High School
Coral Springs05.2014
Associate of Science - Nursing Studies
Keiser University
Fort Lauderdale, FL07.2022
Associate of Science - EMT
Broward College
Fort Lauderdale, FL12.2026
Associate of Science - Nursing
Broward College
Fort Lauderdale, FL06.2016
Skills
- Skills
- Medical Billing & Coding Patient Records Management Customer Service Office Administration Accounts Receivable Data Entry Microsoft Office Emergency Response CPR & First Aid
- Classroom organization
- Health and safety
- Positive reinforcement
- Age-appropriate activities
- Strong work ethic
- Friendly and likeable
- Loves children
- Child care
- Multitasking and organization
- Cleaning and sanitation
- Team collaboration
Accomplishments
- Achieved Child Care certifications by completing the DCF required hours with accuracy and efficiency.
- Achieved my EMT Cert b december along with multiple Fire Dept certifications.
- Completed my Plantation Fire Dept. Certifications and course.
- Also have my CNA certification.
- CPR Certified
Certification
- EMT License
- CPR Certification (American Heart Association)
- Certified Nursing Assistant (CNA)
- Notary Public – State of Florida
- DCF Child Care hours Certifications
- Plantation Fire Department Certifications
Timeline
Assistant Manager
The UPS Store
12.2025 - 03.2026
Administrative & Accounting Support
Various Offices
08.2016 - 09.2023
Medical Billing & Coding Specialist
Medical Offices
Volunteer Firefighter
Plantation Fire Rescue
2024 - Current
J.P. Taravella High School
Associate of Science - Nursing Studies
Keiser University
Associate of Science - EMT
Broward College
Associate of Science - Nursing
Broward College