Andrea Paredes
Moorpark,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Medical Representative-Remote
Dignity Health
Camarillo
05.2018 - 10.2024
- Managed incoming calls and scheduled appointments for patients.
- Answered patient inquiries, provided information on services, and directed callers to appropriate personnel.
- Engaged with customers in an empathetic and professional manner at all times.
- Followed HIPAA guidelines when handling confidential patient information.
- Provided detailed documentation of each call including notes on conversations with customers.
- Utilized various software systems such as EMRs, CRMs, and databases effectively.
Optometry Receptionist
Buena Vista Optometry
Ventura
03.2016 - 02.2017
- Greeted patients and provided friendly customer service.
- Scheduled patient appointments and managed appointment bookings.
- Collected payments from patients for services rendered.
- Verified patient eligibility and benefits through online portals or by phone.
- Provided administrative support to optometrists including filing paperwork, updating records, scanning documents.
- Coordinated with outside vendors when necessary.
Education
Oxnard Adult School
Oxnard, CASkills
- Electronic Medical Records
- Insurance Verification
- New Hire Training
- Medical terminology proficiency
- Insurance Requirements
- Document Management
- Sales Force
- Cerner
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Medical Representative-Remote
Dignity Health
05.2018 - 10.2024
Optometry Receptionist
Buena Vista Optometry
03.2016 - 02.2017
Oxnard Adult School